Kayla Rockey
Kayla Rockey at Kenny Ross Ford South

Kayla Rockey

Service Advisor

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

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4.9
61 Reviews
4.9

61 Reviews

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61 Reviews of Kayla Rockey

February 11, 2026

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Employee Rating

Best service experience I’ve ever had. They made a difficult situation easy and were very accommodating. More

by ben.dugan50
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Recommend Dealer
Yes

February 08, 2026

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Great service timely and professional Kayla was very helpful and addressed an issue at no charge tonus More

by rruzza
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Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney, Ali Duvuvei

January 31, 2026

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Always help me out - super friendly, patient and understanding. Great workers, mechanics and the shop space is great. Love getting the videos showing me what’s going on with my car. You keep me comi More

by missuslkm
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2026

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 30, 2026

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Always great service by employees. Thanks for reaching out for my opinion. Worked with Gavin also in collision and he was awesome!! More

by dmcbak1
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2026

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 29, 2026

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On time communicated and updated along the way as my vehicle was in the shop. More

by tomfry17
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2026

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 21, 2026

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I had the BEST “WORKS” performed on my 2024 FORD F150 Supercrew Lariat Hybrid…no problems. More

by james.jamison3
Recommend Dealer
Yes

January 16, 2026

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I had a problem geting a call back from Kayla, in the end ispoke with her and my questions were answerd. Then i called her the next day about extra service we talked about but didnt get a call back! Lucky f More

by wayneroth78
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Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney

January 10, 2026

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They treated me very well and kept me updated on everything. I would refer them to anyone More

by kcchiefs1958
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Recommend Dealer
Yes

January 09, 2026

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I haven’t driven the truck enough yet to accurately judge the repairs. So far so good. But, the odd thing is, nobody ever answers the phone at the service department. Very hard to reach anyone. Once I did fi More

by WYKERIN
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Recommend Dealer
Yes

January 07, 2026

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The service at Kenny Ross ford south is always easy to deal with and a pleasure to work with. Kayla kept me informed of my service appointment and notified me promptly when my vehicle was ready to be pick More

by DARBYJ99
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Recommend Dealer
Yes
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