Kaua Pouha
Kaua Pouha at Orem Toyota
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Kaua Pouha

Service Advisor

Orem Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.6
225 Reviews
4.6

225 Reviews

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225 Reviews of Kaua Pouha

November 21, 2024

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Employee Rating

Very capable and friendly staff, they made all the process nice and focus on customer needs and demands. Highly recomended. More

by angelvargash2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 16, 2024

Dealership Rating
Employee Rating

Everyone was very friendly and courteous, the work was done in a timely fashion, And the waiting area was comfortable and warm More

by connie.pool
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 09, 2024

Dealership Rating
Employee Rating

Above and beyond. Was not sure about a warranty when I bout the car, but I am very pleased. More

by wvombaur19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 08, 2024

Dealership Rating
Employee Rating

She was kind and helpful and I felt like she really listened to me about the issue with the car. More

by yeahnewcar96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2024

Dealership Rating
Employee Rating

Customer service is excellent. They communicated well, gave me a fair quote as to price, stuck to that quote, and performed the service within the same day as drop off. More

by jblanca254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 02, 2024

Dealership Rating
Employee Rating

They are always friendly and helpful. I brought my truck in for it's regular maintenance and was told it would be ready in about 2 hours but but it ended up being over 8 hours. More

by JOHN@TBBCOACH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 29, 2024

Dealership Rating
Employee Rating

Excellent service, very customer service, went over expectations on the service of my vehicle.i highly recommend them for all of your vehicle service needs.miss pouha was exceptional. She is a great as More

by fuelman1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 29, 2024

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Employee Rating

Service was over scheduled and it took an hour and a half for an oil change. Kaua was great, but the time spent waiting was not. More

by toddwilliamgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 26, 2024

Dealership Rating
Employee Rating

I appreciate being able to have my vehicle serviced by a toyota certified mechanic, however, when I needed my windshield replaced, I had to go somewhere else. I was disappointed because the convenience of h More

by iamwendym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2024

Dealership Rating
Employee Rating

Three hours wait for an oil change! WITH an appointment! Big O…20-25 min. More

by poppydoug
Service Time
Service Communication
Recommend Dealer
No
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