Kaua Pouha

She is friendly, courteous and efficient. I would say very customer-centric. However did not tell me when is the next servicing. I would say very customer-centric. However did not tell me when is the next servicing. More

by DORAHOELLIS08 Verified Customer Verified Customer

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great customer service. even suggested coupon. fast - stuck the appt time an took maybe 45 if even suggested coupon. fast - stuck the appt time an took maybe 45 if More

by konicek78 Verified Customer Verified Customer

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The process was streamlined and I was grateful for a ride to and from the dealership after leaving my car. to and from the dealership after leaving my car. More

by a.higbee Verified Customer Verified Customer

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Very professional and friendly staff. We love our new car. We know that this dealership will be there for us. We love our new car. We know that this dealership will be there for us. More

by KAYELOUIE Verified Customer Verified Customer

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Kaua Pouha was very friendly and helpful. Wait time was reasonable and the internet service was great. I appreciated the update text. Wait time was reasonable and the internet service was great. I appreciated the update text. More

by alpinemac13 Verified Customer Verified Customer

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Pouha was very friendly and professional. The people who worked on my car were very professional. They sent me a video of what they did to my car. I love it very much. The people who worked on my car were very professional. They sent me a video of what they did to my car. I love it very much. More

by latuniua9 Verified Customer Verified Customer

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I had my 21 Highlander serviced at your dealership. After taking delivery, after service, a warning light, Low Wind Screen Washer Fluid came on. I checked the fluids and none had been checked and toppe After taking delivery, after service, a warning light, Low Wind Screen Washer Fluid came on. I checked the fluids and none had been checked and topped off. I had to purchase a gallon of windscreen washer fluid. I had to return my vehicle to complete the necessary fluid fill. When I first returned the vehicle, I was told by two employees that the levels were correct. I asked for a manager and he had the fluids added. Not impressed with your service team, except the manager. I do not know who Kaua Pouha is. More

by geraldalboyd Verified Customer Verified Customer

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Brought my car in at the appointed time. Service was good; service advisor was friendly. Service was good; service advisor was friendly. More

by donna.r.etchart Verified Customer Verified Customer

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Amazing service! Lani n Kaua n Andrew are always the most helpful when I come in. I always look forward to doing my car service cause they are always kind and I know Lani n Kaua n Andrew are always the most helpful when I come in. I always look forward to doing my car service cause they are always kind and I know my car will be in good hands. More

by Chey96717 Verified Customer Verified Customer

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Mor and Kauua always take such great care of me! I feel appreciated and cared for each time I am there. I feel appreciated and cared for each time I am there. More

by stephanieabryant Verified Customer Verified Customer

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