Katy Wardell

Very very customer orientated always willing to be of assistance very knowledgeable make the customer comfortable and at ease with the experience. assistance very knowledgeable make the customer comfortable and at ease with the experience. More

by Jeff kaschnigg Verified Customer Verified Customer

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Entire puchase was a painful process. Required features were not installed prior to vehicle delivery. Vehicle came from another dealer and was not fully inspected or prepped prior to deli Required features were not installed prior to vehicle delivery. Vehicle came from another dealer and was not fully inspected or prepped prior to delivery. Required paperwork and contracts were given to us piecemeal, out of any logical order, and in a complete mess. Took me 2 hours at home to sort and collate warranty documents and contract paperwork. Dealership did not install/supply required services. WE had to point out the lack of purchased Pulse Brakes and Secure Mark sevices. My wife and I had to make four separate 50 mile round trips from Monument to get all features installed and accessories delivered. Dealer made everything right in the end but we certainly did not enjoy the experience. If I had it to do over, I would have purchased from another dealer in Denver. By the way, I realize there was construction ongoing but, parking at Phil Long Motor City is a dangerous and often frightening adventure. This is the 3rd Hyundai we have owned. Our last Santa Fe was purchased at Watermark Hyundai in Marion Il. I can’t say enough about the prioessionalism of the Illinos dealer or how much we have enjoyed our previous Hyundai vehicles purchases/experiences. Wish this purchase could have been half as good. On a brighter note, we love our new Tucson Hybrid. More

by mario.diprimo Verified Customer Verified Customer

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This Dealership is really great! Very friendly staff and very professional. I have had my family's cars serviced here for years, a Hyundai, Honda, Saturn, Chevy, and Isuzu. They can Very friendly staff and very professional. I have had my family's cars serviced here for years, a Hyundai, Honda, Saturn, Chevy, and Isuzu. They can work on anything. Also bought 3 cars here over the last 10 years. More

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