Katlyn Oldham

Second time bringing my car for the same issue to be trike “it magically fixed itself (twice)” and that the problem will happen again so just tow it back when it happens. Very frustrating when you are p trike “it magically fixed itself (twice)” and that the problem will happen again so just tow it back when it happens. Very frustrating when you are paying so much for a brand new car and given no resolution. And then also lied to saying things were done that were proven not to be done at all. Car came back with damage that wasn’t on it before and no answers or resolutions. Had to take it to another dealer an hour away a few days later. More

by Lucky Verified Customer Verified Customer

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Communication was poor. My car was not completed by the communicated time and nobody contacted me. I showed up and they were not able to resolve to situation. I was left wit My car was not completed by the communicated time and nobody contacted me. I showed up and they were not able to resolve to situation. I was left without a car for an additional day. Also suggested fixes like interior cabin filter that had been completed within the Last 30 days. More

by jcb Verified Customer Verified Customer

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Excellent services I feel very grateful for the service on this occasion, I arrived early, as always they serve me with kindness and I like the service at the dealer since they explain to you with luxury a on this occasion, I arrived early, as always they serve me with kindness and I like the service at the dealer since they explain to you with luxury and details why they recommend you perform the additional services that the dealer finds that need to be performed. More

by jesseppallares0723 Verified Customer Verified Customer

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Very slow. Very expensive. Oil change cost does not include tire rotation even though you get one every 10k miles. People didn't seem to know how to answer ques Very expensive. Oil change cost does not include tire rotation even though you get one every 10k miles. People didn't seem to know how to answer questions asked. More

by bsjackson66 Verified Customer Verified Customer

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Very slow. Very expensive. Oil change cost does not include tire rotation even though you get one every 10k miles. People didn't seem to know how to answer ques Very expensive. Oil change cost does not include tire rotation even though you get one every 10k miles. People didn't seem to know how to answer questions asked. More

by bsjackson66 Verified Customer Verified Customer

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Doing business with LW since 2004. Always upfront from sales to finance to ser ice. Always upfront from sales to finance to ser ice. More

by vwghia1971 Verified Customer Verified Customer

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First time I took my car to be fixed for the for your phone and the airbag . experience there at the first time was great. phone and the airbag . experience there at the first time was great. More

by betsy.lopez82 Verified Customer Verified Customer

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Great service, they make sure to give you all the details, offer you drinks, and try to get you on your way as quick as possible. details, offer you drinks, and try to get you on your way as quick as possible. More

by MTGforLIFE1989 Verified Customer Verified Customer

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Honest and sensible diagnostic of problems I had with my car. Repairs made were expert. I’ll be back for oil change. car. Repairs made were expert. I’ll be back for oil change. More

by Salwocki Verified Customer Verified Customer

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Service is always fast and the service advisors are very courteous and helpful. Even if they have to keep the car a while they are upfront and honest about it. The techs go to every length to repair what is courteous and helpful. Even if they have to keep the car a while they are upfront and honest about it. The techs go to every length to repair what is wrong and take care of any recalls or bulletins while I’m there. More

by dwilliams3561 Verified Customer Verified Customer

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