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Katlyn Oldham

Overview Reviews (515) Inventory (109)

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Katlyn Oldham

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Katlyn Oldham

Service Advisor

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

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4.6

515 Reviews

Overview Reviews (515) Inventory (109)

4.6

515 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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515 Reviews of Katlyn Oldham

March 08, 2025

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Employee Rating

Everything went great! Very prompted and timely and attentive. Always a pleasant experience. Clean and neat environment and pleased with the staff. The ladies and happy Very prompted and timely and attentive. Always a pleasant experience. Clean and neat environment and pleased with the staff. The ladies and happy and greet you with a smile. More

by barbarahangel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 10, 2025 -

Lakeland Volkswagen responded

Thank you for your kind words, Barbara! We're so glad to hear that your experience was prompt, attentive, and pleasant. We take pride in providing a clean, welcoming environment, and it's great to know that our team made a positive impression. We look forward to serving you again soon!

March 07, 2025

Dealership Rating

Employee Rating

Great service and excellent staff. Very satisfied 👍🏻 I wouldn’t take my vehicle for maintenance anywhere else. Thank you. Very satisfied 👍🏻 I wouldn’t take my vehicle for maintenance anywhere else. Thank you. More

by Margomez908

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Lindberg

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Mar 08, 2025 -

Lakeland Volkswagen responded

Thank you, Margo! We're thrilled to hear that you're satisfied with the service and our staff. We truly appreciate your loyalty and are glad to be your trusted choice for vehicle maintenance. We look forward to assisting you again in the future!

March 03, 2025

Dealership Rating

Employee Rating

amazing team of person. . specially Katlyn, always focus on fix my problem and help me with everything . specially Katlyn, always focus on fix my problem and help me with everything More

by gaetanolave

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 04, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for your kind words! We're thrilled to hear that Katlyn and the team provided such great service. If you need anything else, don't hesitate to reach out. We look forward to assisting you again in the future!

February 28, 2025

Dealership Rating

Employee Rating

Great service highly recommend! !!!! I will return for future service and the pice was fair !!!! I will return for future service and the pice was fair More

by jasonbexbargeron

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 01, 2025 -

Lakeland Volkswagen responded

Jason, thank you for your recommendation! We’re glad you had a great experience at Lakeland Volkswagen and found our pricing fair. We look forward to assisting you with future service needs!

February 28, 2025

Dealership Rating

Employee Rating

I hate doing reviews, so you are getting what you asked for, after plenty of times trying to get one. for, after plenty of times trying to get one. More

by bshendr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Matthew Lindberg

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Mar 01, 2025 -

Lakeland Volkswagen responded

We appreciate your feedback. Our goal at Lakeland Volkswagen is to provide a great experience, and we apologize if our review requests felt excessive. If there's anything we can do to improve your experience, please let us know.

February 28, 2025

Dealership Rating

Employee Rating

Prices are incredibly high. Ashley was fantastic out it and worked with me. But the technician miss diagnosed my problem and it costed me $900. For this I don’t think I co Ashley was fantastic out it and worked with me. But the technician miss diagnosed my problem and it costed me $900. For this I don’t think I could be confident in trusting my vehicles with them. More

by oilguybm

Verified Customer

Service Price Transparency

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Recommend Dealer

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Mar 01, 2025 -

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

February 27, 2025

Dealership Rating

Employee Rating

The staff were friendly. The waiting area and shop as a whole was clean and organized. The waiting area and shop as a whole was clean and organized. More

by marco_velasco92

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2025 -

Lakeland Volkswagen responded

Hi Marco, thank you for sharing your experience! We're so glad to hear that you found our staff friendly and our waiting area and shop clean and organized. We strive to create a welcoming environment for all of our customers. We hope to see you again soon at Lakeland Volkswagen!

February 27, 2025

Dealership Rating

Employee Rating

Great customer support and service Clean facilities Fast Service Video on real time with the unit Fast Service Video on real time with the unit More

by javiergiuliani1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2025 -

Lakeland Volkswagen responded

Hi Javier, thank you for the positive feedback! We’re thrilled to hear that you had a great experience with our customer support and service. We're also glad you appreciated our clean facilities, fast service, and real-time video updates. We look forward to serving you again at Lakeland Volkswagen!

February 26, 2025

Dealership Rating

Employee Rating

Great service, friendly staff. Clean and welcoming service area. Timely service and will be back when need arises. Clean and welcoming service area. Timely service and will be back when need arises. More

by SHERYLWILLIAMC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Lindberg

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Feb 26, 2025 -

Lakeland Volkswagen responded

Hi Sheryl, thank you for your kind words about Lakeland Volkswagen! We're glad you enjoyed our friendly staff, clean service area, and timely service. We look forward to assisting you again when the need arises!

February 23, 2025

Dealership Rating

Employee Rating

To be honest, I am really not trying to write out a bunch of words of words More

by pouncingpuma13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Lindberg

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Feb 25, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for the 5-star review! We're thrilled to hear you had a great experience at Lakeland Volkswagen. We truly appreciate your feedback and look forward to assisting you again in the future!

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