Katlyn Oldham

All 3 of my Jetta's have been serviced at Lakeland VW. Always been a pleasant experience. Always been a pleasant experience. More

by bchastain120 Verified Customer Verified Customer

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Cleannig, Good Sign in you interior and exterior, Good location, empowerment, attention by the rmployee. location, empowerment, attention by the rmployee. More

by José Luis Román Padilla Verified Customer Verified Customer

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Services excelente, emapthia, attention personnel, compromise,cleanning área, puntuallity,employee have empowerment, área the waiting excelente. compromise,cleanning área, puntuallity,employee have empowerment, área the waiting excelente. More

by José Luis Román Padilla Verified Customer Verified Customer

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In this most recent visit, I was a bit disappointed that the dash warning was not reset. I understand that it could be easily missed. Most visits are due to a dash warning. Rarely have I been able to get ju the dash warning was not reset. I understand that it could be easily missed. Most visits are due to a dash warning. Rarely have I been able to get just what the dash warning repaired without other items. In these instances, I generally walk out with over a thousand dollars in cost. Considering that VW is a higher end vehicle and that most visits total over a thousand dollars, I expected the attention to details like resetting the dash warning would have been on the checklist and the quality check after the competed service. Now, I will have to google how to do and hope I don’t mess something else up in the process or take the time to inconveniently drive to the dealership and have it reset. I want to conclude by saying that this is the first time out of many repairs over the years that something like this has happened. Every other service has been flawless. This is a great service center and I will continue to utilize their facilities for the foreseeable future. More

by mmcausey Verified Customer Verified Customer

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Scheduling was easy. Drop off was also easy staff was great and called me when complete Drop off was also easy staff was great and called me when complete More

by twotwinwolf Verified Customer Verified Customer

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Pleasant, professional and proactive. Took care of my car quick and I was back on the road in a short time Took care of my car quick and I was back on the road in a short time More

by LuisRivero Verified Customer Verified Customer

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Was in and out fast they were very helpful and even washed and cleaned the atlas washed and cleaned the atlas More

by staceybratt Verified Customer Verified Customer

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Nothing was resolved like usual. Wait time is ridiculous would recommend Volkswagen to anyone I know Wait time is ridiculous would recommend Volkswagen to anyone I know More

by carylanzas Verified Customer Verified Customer

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Professional and caring staff , but of course parts were expensive , No other car tech was able to fix the problems. were expensive , No other car tech was able to fix the problems. More

by Hamid Bagloo Verified Customer Verified Customer

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Thank you for great service department. I like having a woman service advisor. Thanks again. I like having a woman service advisor. Thanks again. More

by holmes3525 Verified Customer Verified Customer

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