Katie Zazzara

I just leased a 2024 Honda prologue and it’s electric. I’ve never owned or lease an electric vehicle before in my life and I’m almost 50. I’m a nurse and I work many hours. I had not had a chance to get a I’ve never owned or lease an electric vehicle before in my life and I’m almost 50. I’m a nurse and I work many hours. I had not had a chance to get acclimated to my new car.. I ended up stranded essentially at BMW in Diberville, Mississippi. Meanwhile, My Son was waiting for me and Slidell Louisiana so I could take him to court a very important court date and he has many issues. He struggles with like PTSD and anxiety.. Needless to say, I was very stressed at the situation of running out of electricity for my vehicle. Katie generously came to my rescue and allowed me to use BMWs electricity to charge my vehicle even though it was slow. I was so grateful and relieved. She allowed me to do this for many hours so that I could have enough power to get to Electrify America in Gulfport.. I can’t thank her enough she’s an angel and she’s in great enormous asset to your company. My next vehicle will be a BMW and I’m buying from her. I’ve already made up my mind and no one can change it. That’s the how much of an impact she made on me. She has called me and texted me many times to check on me and make sure I’m doing OK and I’m all right I just can’t thank her enough. I also want to say that everyone at BMW was very kind and helpful to me while I was waiting on my car to charge. The receptionist was very kind giving me a water when I was very thirsty. Katie showed me the Starbucks coffee and I enjoyed that and needed it. My experience at BMW was wonderful despite the stressful issue I was dealing with that day. I am telling everyone I know about this and I adore Katie. She is kind respectful and highly professional. Keep her forever. Sincerely, , Rebekah Guy More

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The dealership was clean, spacious, and had a nice selection of vehicles on the lot. Staff was helpful and answered all questions and concerns. Katie, in particular, was amazing. She went above and be selection of vehicles on the lot. Staff was helpful and answered all questions and concerns. Katie, in particular, was amazing. She went above and beyond to help me find the vehicle I was looking for. She made the process enjoyable and easy. Special thanks to Katie for everything she did to help! More

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I am more than grateful with the Service that I received from the Service Department in helping me with my 2022 BMW X7. Ms. Katie was more than capable and helpful with getting my Small truck logged on into from the Service Department in helping me with my 2022 BMW X7. Ms. Katie was more than capable and helpful with getting my Small truck logged on into the BMW System. The Galleria BMW auto Service was multitasking helping each, and every customer out some customers was very rude to them, but I saw them handle these customers with patient, kindness, respectful and very professional in spite of the way that they was being treated by some of the customers. To whom who read this message you have a great Team!! Again thank you for your service and dedication to your job! V/r Carolyn Gift More

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Katie Zarrara was very professional. She made the process of purchasing my new BMW super easy. The staff at Galleria BMW are all very knowledgeable and professional. She made the process of purchasing my new BMW super easy. The staff at Galleria BMW are all very knowledgeable and professional. More

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Had an outstanding experience at Galleria BMW. Katie Z. Is a rockstar! She made the entire buying process stress-free, with complete transparency and professionalism. If you are in the market Katie Z. Is a rockstar! She made the entire buying process stress-free, with complete transparency and professionalism. If you are in the market for a BMW, I cannot recommend Katie Z enough! Go see her! More

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This dealership is absolutely stunning, great location and everyone that I encountered was so friendly. and everyone that I encountered was so friendly. More

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Katie Z always goes above and beyond—extremely knowledgeable, honest, and truly cares. Best experience ever at Galleria BMW! The entire team is amazing!! knowledgeable, honest, and truly cares. Best experience ever at Galleria BMW! The entire team is amazing!! More

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Absolutely seamless! Every aspect was wonderful and quick and thorough! Definitely a pleasant experience! Katie and Michelle were amazing! Every aspect was wonderful and quick and thorough! Definitely a pleasant experience! Katie and Michelle were amazing! More

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Katie was an absolute joy to work with! Her bubbly personality, patience & professionalism made the buying process so simple & easy. The delivery process at Galleria BMW is like no other & Her bubbly personality, patience & professionalism made the buying process so simple & easy. The delivery process at Galleria BMW is like no other & they made us feel so special! Every aspect of buying our vehicle was seamless & superior to every other dealership experience I've ever had! HIGHLY recommend Galleria BMW and the amazing Katie Z!! More

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The service was great and had an amazing experience buying. Fast and felt comfortable and treated well. buying. Fast and felt comfortable and treated well. More

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