Katie Zazzara

The team at Galleria BMW were so good to us. Thank you Dawn for accommodating us. Your professionalism and attention to us was unparalleled to any other dealership I’ve dealt with. I will only b Thank you Dawn for accommodating us. Your professionalism and attention to us was unparalleled to any other dealership I’ve dealt with. I will only buy BMW from you and your company. Y’all truly appreciated our business which made us a lifelong customer. Yourself along with Katie, Cody and Ryan were amazing! Thank you. More

Report | Print

This is my 2nd vehicle purchase from Galleria and Sonya West, and everything was as good or better than before! Once again, I have to rate Galleria and Sonya as "The Ultimate Client Advisor and Ultimate D West, and everything was as good or better than before! Once again, I have to rate Galleria and Sonya as "The Ultimate Client Advisor and Ultimate Dealership for The Ultimate Driving Machine!" Just like in 2020, my experience with Sonya West was perfect from initial contact to delivery and beyond. Sonya was very fair, very efficient, and her product knowledge equals or exceeds many BMW Geniuses. Most importantly, and what really sold me, was the lack of "xx" that other dealers frequently employ. I have so much confidence in Sonya and Galleria that I have continued to refer many other BMW purchasers, and all of them also graded Sonya and Galleria with an A+! I again dealt remotely with Sonya and the Galleria team, and I took delivery at the BMW Performance Center in South Carolina. While I was never physically present at the dealership, I still feel like I am part of the family as Sonya, Cody, Leslie, and the rest of the team treated me like a VIP. Even with 2 hurricanes causing higher than normal anxiety, every detail was handled perfectly! E-signing, delivering paperwork and temporary tag to BMW Performance Center, handling out-of-state sales tax and registration, etc. all went through without a hitch. My hat goes off to my CA, Sonya West, Finance Director, Cody Bowman, GM, Leslie Williams, General Sales Manager, Michelle Ladner, Sales Manager, Dale Willis, Performance Manager Katie Zazzara, owner Bo Mandal, and the rest of the team at Galleria BMW for a job well done on the purchase and delivery of my 8th BMW and 2nd M Car! More

Report | Print

Katie, Austin, Don Marie(my driver), Ava, Cody, and Maddox made my CPO X3 purchase one of the nicest in my experience. They were very organized and made such good use of my time that I had time for an Maddox made my CPO X3 purchase one of the nicest in my experience. They were very organized and made such good use of my time that I had time for an enjoyable drive down the coast highway to a great sunset dinner in Long Beach! I love the car!! More

Report | Print

This dealership made my M2 purchase quick and easy. They were able to meet my expectations on price, timeline and provided great customer service while doing so. I highly recommend Ben to any customer. They were able to meet my expectations on price, timeline and provided great customer service while doing so. I highly recommend Ben to any customer. More

Report | Print

Great place to do business and to Keep your vehicle running well long after it’s purchase running well long after it’s purchase More

Report | Print

My review is based heavily on my experience with salesperson Bailee. I found her extremely accommodating and professional. She made note of my needs and was able to meet them all and even over deliv salesperson Bailee. I found her extremely accommodating and professional. She made note of my needs and was able to meet them all and even over delivered on some things. More importantly, she was very efficient. She valued our time and did a large portion of things without me asking, really eliminating a lot of the time at the dealership when you’re sitting doing nothing. Of all the vehicles I’ve bought, this was by far my best experience. Professional, accommodating, and efficient. Couldn’t ask for better. More

Report | Print

Everyone at Galleria BMW was extremely kind and helpful. Sonya was wonderful and made buying my first car so enjoyable! Sonya was wonderful and made buying my first car so enjoyable! More

Report | Print

Wonderful experience. To a person, I was treated with enthusiastic team members, excited for my purchase!! To a person, I was treated with enthusiastic team members, excited for my purchase!! More

Report | Print

Totally professional. This was an online sale, everyone was very helpful and responsive to our needs. Would definitely make this dealership my go to place! This was an online sale, everyone was very helpful and responsive to our needs. Would definitely make this dealership my go to place! More

Report | Print

I have to say, great to do business with! !!! Katie Z. was AMAZING!!!!! Thank you so much!!!! !!! Katie Z. was AMAZING!!!!! Thank you so much!!!! More

Report | Print