Katie March

Service was very nice and kept me informed with timing updates. Got me in last minute request. updates. Got me in last minute request. More

by br40903672 Verified Customer Verified Customer

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Service was completed and so far no issues. Katie kept me informed of status each of the 3 days my vehicle was being worked on. Additionally, Gary sent me a video when his portion of repair was Katie kept me informed of status each of the 3 days my vehicle was being worked on. Additionally, Gary sent me a video when his portion of repair was complete, and I was contacted by Katie soon after to notify me my vehicle was ready for pick up. Very efficient process. More

by dowbr Verified Customer Verified Customer

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Making service appointments are quick/easy, service/person was friendly/professional, services provided done effectively and services needed identified and options explained clearly. Great expe service/person was friendly/professional, services provided done effectively and services needed identified and options explained clearly. Great experience More

by doziermo1958 Verified Customer Verified Customer

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Great customer service, fast and informed me of everything that was being done to my Jeep. everything that was being done to my Jeep. More

by brendacrouch4829 Verified Customer Verified Customer

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The people at CDJR are very professional and helpful when getting your vehicle serviced or repaired getting your vehicle serviced or repaired More

by jill16 Verified Customer Verified Customer

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Karie was fantastic, the tech was thorough and the shuttle driver was safe and friendly. shuttle driver was safe and friendly. More

by Smizrahi Verified Customer Verified Customer

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Seevice is outstanding, my advisor, Katie March does and outstanding job of getting me in and out seamlessly.Techs are great, actually video tale the work being preformed. outstanding job of getting me in and out seamlessly.Techs are great, actually video tale the work being preformed. More

by GSM1814 Verified Customer Verified Customer

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Per the service tech and advisor everything checked out out good. Need new tires soon and in cabin filter. Paid to replace filter. Well I had no washer fluid when I left the dealership, the windshield wipe out good. Need new tires soon and in cabin filter. Paid to replace filter. Well I had no washer fluid when I left the dealership, the windshield wiper blade is crack and flapping and there is condensation in the turn signal light on the passenger side side view mirror. So not very thorough inspection at all considering it was there for the whole day. Also I had one free oil change left on my package that was not applied until I said something to the advisor at checkout More

by TTRESSLER Verified Customer Verified Customer

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Carlos Mendoza does an outstanding job of ensuring that I stay updated on the status of my vehicle!! stay updated on the status of my vehicle!! More

by crod2eth Verified Customer Verified Customer

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They sold me a car even after I wanted to back out, they practically forced me to buy it. Most of the options they said it had were indeed NOT included. When finding out it didn't have a protection coating practically forced me to buy it. Most of the options they said it had were indeed NOT included. When finding out it didn't have a protection coating on the paint (another option i was told it had) there are imperfections in the paint from factory. All I get is a run a round when I ask they make right. In mu humble opinion, they should provide a clear coating and not be a dick and run me off. I am very disappointed in the car buying experience and it seems it goes into the service department as well. The whole bottom line is, they stuffed me into a car and sent me on my way. Even at signing, I tried to back out but I was bullied. The service department had pictures of the defective paint blemishes and never sent them to the factory for review. The sales department won't help me even as compensation for the lies they told me about the car. In two words... YOU SUCK! More

by jaymzm71 Verified Customer Verified Customer

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