Katie Kerby
Service Advisor
Gordie Boucher Ford of Menomonee Falls
N88 W14300 Main St
Menomonee Falls, WI 53051
Dealership Experience
4 yrs, 2 mos
Industry Experience
8 yrs
Languages Spoken
English
76 Reviews
Write a Review76 Reviews of Katie Kerby
November 24, 2024
Great service that we can always trust. Fair pricing and they always do a great job. Fair pricing and they always do a great job. More
Other Employees Tagged: Charles Pleugers, Jeff Samp, Errick Clay
November 24, 2024
Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig More
Other Employees Tagged: Nicholas Baackes, Robert Krueger, Matt Schiewe, Charles Pleugers, Milan Fridl, Alex Hienz, Craig Knabe, Errick Clay
November 23, 2024
3 stars - they sent me a video text showing my vehicle oil change in progress but 4 hrs later still hadn’t called saying it was complete. And when I did get my vehicle I was overcharged, but corrected whe oil change in progress but 4 hrs later still hadn’t called saying it was complete. And when I did get my vehicle I was overcharged, but corrected when brought to their attention. More
November 19, 2024
From the very first phone call to when the two gentlemen picked up my truck, which was great service to when I was in the area and stopped by and talked to Chuck to when the two gentlemen brought my truck b picked up my truck, which was great service to when I was in the area and stopped by and talked to Chuck to when the two gentlemen brought my truck back it was awesome More
Other Employees Tagged: Charles Pleugers
November 02, 2024
Working with my salesman Joe Jurban and the service staff at Gordie Boucher in Menomonee Falls is a pleasure. The shuttle service they offer during scheduled maintenance is a great feature for someone with l at Gordie Boucher in Menomonee Falls is a pleasure. The shuttle service they offer during scheduled maintenance is a great feature for someone with limited access to another vehicle. The Boucher team make car buying and routine maintenance as painless as possible. I have been purchasing vehicles from them for (14) years. Thank you all again. More
Other Employees Tagged: Joe Jubran, Robert Krueger, Milan Fridl, Jeff Samp, Laura Hoeller, Alex Hienz, Errick Clay
October 25, 2024
I had several needs that needed to be taken care of. The communication was very good with the text updates. They were able to get me in very timely. Price was also fair. The tire price was quite com The communication was very good with the text updates. They were able to get me in very timely. Price was also fair. The tire price was quite competitive, I had shopped around quite a bit. More
Other Employees Tagged: Alex Hienz
September 06, 2024
Excellent customer service all the way around from first call to tech showing up! The mobile service is awesome !! Thank you!! call to tech showing up! The mobile service is awesome !! Thank you!! More
Other Employees Tagged: Craig Knabe
September 02, 2024
I bought my truck in for a oil change and recall. They did the oil change but not the recall. They did the oil change but not the recall. More
Other Employees Tagged: Robert Krueger, Alex Hienz, Errick Clay