Katie Hackett

Katie was very helpful and knowledgeable. She was very patient and worked with us to get us what we wanted. Thank you for a great car buying experience. She was very patient and worked with us to get us what we wanted. Thank you for a great car buying experience. More

by jennietrobek Verified Customer Verified Customer

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Katie did a fantastic job showing me the car, setting everything up and explaining all the features of my new 24 Elantra I couldn't ask for a better sales person. I did a few issues with the financial p everything up and explaining all the features of my new 24 Elantra I couldn't ask for a better sales person. I did a few issues with the financial person persisting trying to sell me the extended electronic warranty. BUT my biggest disappointment was with the Prep of the car. On the ride home on the highway, wheels felt wobbly, on checking the air pressure of tires I found front tires at 27psi and rear at 29psi INSTEAD of recommended 32/34 psi also the interior windows had not been cleaned of dirt and off-gassing of plastics. I didn't plan on doing MY own prep that day just wanted to enjoy my new car ! Just hoping nothing else in the deal prep has been missed! This is my 3rd Elantra purchased through the Sharon dealership I will recommend Katie to other as she had nothing to due with my issues. I would recommend others check the prep before leaving the dealership though. More

by GEE7794 Verified Customer Verified Customer

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Friendly, professional, straight forward, accommodating, and honest. I'll forever drive an hour even just for an oil change, just that confident in their sales and service! and honest. I'll forever drive an hour even just for an oil change, just that confident in their sales and service! More

by JRFENCIL Verified Customer Verified Customer

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Other than a short waiting time for financing. Which was because they were very busy had a pleasurable experience Which was because they were very busy had a pleasurable experience More

by twiesen2 Verified Customer Verified Customer

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Very easy to schedule service. They are very quick and efficient. They exemplify professionalism and courtesy. They are very quick and efficient. They exemplify professionalism and courtesy. More

by Jvrabeljr484 Verified Customer Verified Customer

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They were great to work with. Every thing was smooth and easy. I can not ask for more. Every thing was smooth and easy. I can not ask for more. More

by jackcca Verified Customer Verified Customer

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The new facility is gorgeous and the entire staff were pleasant. Katie was extremely knowledgeable and took her time with me. pleasant. Katie was extremely knowledgeable and took her time with me. More

by MICHCLARKE623 Verified Customer Verified Customer

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Poor management not very friendly I had a handicap person with me and there was no one that would even give a hand. We had to wait in the waiting room and no one would even help us to get situated and get to with me and there was no one that would even give a hand. We had to wait in the waiting room and no one would even help us to get situated and get to the waiting room not as good as it was when Preston. More

by generakoci Verified Customer Verified Customer

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The worst experience ever in the service dept. how about a sign for dummies possibly that says “pull forward for service” instead of yelling at the client who was following the instructions on the how about a sign for dummies possibly that says “pull forward for service” instead of yelling at the client who was following the instructions on the app that was text to them. More

by THEKID214 Verified Customer Verified Customer

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The experience was great. They answered all my questions and was very profesional. Thanks again! They answered all my questions and was very profesional. Thanks again! More

by jimandirisk Verified Customer Verified Customer

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