Katie Eckman
Katie Eckman at Gordie Boucher Ford of Kenosha

Katie Eckman

Quick Lane Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

Contact Me
5.0
21 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

1 yr, 3 mos

Specialties & Trainings

Customer Care Representative

Service Advisor

5.0

21 Reviews

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21 Reviews of Katie Eckman

June 24, 2025

Dealership Rating
Employee Rating

Clean. Service Technician friendly. All staff is always courteous. Everyone shows pride to work there. More

by IRMAG47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words and 5-star review! We're glad to hear you found our facility clean, our technician friendly, and our entire team courteous and professional. At Gordie Boucher Ford of Kenosha, we take great pride in what we do, and it means a lot to hear that it shows. We appreciate your support and look forward to serving you again! Sal Pappalardo General Manager

June 21, 2025

Dealership Rating
Employee Rating

Great customer service and return the vehicle nice and clean Great price and very happy either way the service More

by durban9288
Recommend Dealer
Yes

Other Employees Tagged: Katie Eckman

Jun 23, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're thrilled to hear you received excellent customer service and that your vehicle was returned nice and clean. Providing quality service at a great price is what we strive for at Gordie Boucher Ford of Kenosha, and we’re so glad you’re happy with the experience. We appreciate your support and look forward to serving you again! Sal Pappalardo General Manager

June 19, 2025

Dealership Rating
Employee Rating

She is a great woman. I ask her to do many things and she understood, even she did my asking. More

by Corlene Bartels
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Barb Derose

Jun 21, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words! We’re so glad to hear that our team at Gordie Boucher Ford of Kenosha was able to assist you with everything you needed. We pride ourselves on understanding our customers requests and going above and beyond to meet their expectations. Your satisfaction is our priority, and we’re happy to have earned your trust. If you need anything else, don’t hesitate to reach out. We look forward to serving you again soon! Sal Pappalardo General Manager

June 18, 2025

Dealership Rating
Employee Rating

I brought my 2012 Ford Focus there after it broke down . I was told there was a recall and There was .Ford paid for one of the issues. But I have to say the ppl at Gordie Boucher were awesome . I definitely More

by kisner.Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Beesley , The man who worked on my car I’d give 5 stars to but not sure his name

Jun 19, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad we could assist you with your 2012 Ford Focus and that the recall issue was addressed—it's always a relief when part of the repair is covered by Ford. Most of all, we're thrilled to hear that our team at Gordie Boucher Ford of Kenosha made a positive impression during a stressful situation. Thank you for the recommendation—it truly means a lot. We're here whenever you need us! Sal Pappalardo General Manager

June 13, 2025

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Very helpful being out of state. Best service. Katie got us in last minute and was very kind. and Bradford got the car inspected, found the problem, ordered the part, and had fixed More

by sallyandgeorge
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone

Jun 14, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for the wonderful review! We’re thrilled we could help make your trip to Wisconsin a little smoother especially during such a special time celebrating your grandson’s graduation. Katie and Bradford will be so pleased to hear your kind words. Their dedication to getting you in last minute, diagnosing the issue, and getting you back on the road quickly is exactly the level of service we strive for at Gordie Boucher Ford of Kenosha. We truly appreciate your trust in us, even from out of state, and we’re grateful for the opportunity to assist you. Safe travels, and congratulations again to your grandson! Sal Pappalardo General Manager

June 03, 2025

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Just purchased my 4th vehicle from them. I won’t go anywhere for my vehicle needs. More

by David.oliverjr
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for your continued trust and loyalty! Purchasing your 4th vehicle from Gordie Boucher Ford of Kenosha means the world to us. We're honored to be your go-to dealership for all your automotive needs, and it's customers like you who make what we do so rewarding. Whether it’s sales, service, or support—we’re always here to help. We truly appreciate your support and look forward to assisting you again in the future! Sal Pappalardo General Manager

May 28, 2025

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Employee Rating

The staff is very friendly and helpful, appointments available, and service tax videos are amazing! A great dealership that everyone should visit. More

by BLHOGAN27
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cory Knutsen

May 28, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for the wonderful review! We're thrilled to hear that you found our staff friendly and helpful, and that you appreciated the ease of scheduling appointments. We're especially glad you enjoyed our service videos — it's great to know they're making a difference! We truly appreciate your recommendation and look forward to welcoming you back to the dealership again soon. Sal Pappalardo General Manager

May 20, 2025

Dealership Rating
Employee Rating

I would recommend Boucher to anybody. They were great for my service appointment. I’ve bought three vehicles from them so far and will continue coming back. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

May 16, 2025

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Employee Rating

I appreciate so much the response given to me. I love being able to have my car picked up. I truly appreciate the after care to check how everything went! More

by brusmom
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Beesley

May 16, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Belal Barakat Service Manager 262-697-0700

May 10, 2025

Dealership Rating
Employee Rating

Nice clean dealership and the employees are very friendly and helpful. State of the art service facility. More

by skins512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone , Anthony (technician)

May 10, 2025

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

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