Katie Brown
Katie Brown at My Auto Import Center
Refer Me

Katie Brown

New Car Sales

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

Contact Me
5.0
225 Reviews

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

Languages Spoken

English English

Employee Video

5.0

225 Reviews

Write a Review

225 Reviews of Katie Brown

March 28, 2023

Dealership Rating
Employee Rating

All the people here are very concerned with making it right! Very helpful and impressive‼️ More

by GMom
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Six , Heather Marciniak

Apr 03, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

March 09, 2023

Dealership Rating
Employee Rating

Everyone we worked with was extremely friendly and helpful. From initial interaction via email, to scheduling our first test drive, to securing an incoming vehicle—it was a great experience. More

by ashleymarieanger
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Gongalski , Eric Nelson

Mar 09, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive car buying experience for you! We appreciate you trusting us with your business.

March 01, 2023

Dealership Rating
Employee Rating

Couldn't be happier with my purchase from Katie Brown. She was very knowledgeable about the car and answered all my questions, seemly before I even asked! My experience was top notch. I would recommend th More

by BW Arizona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Nelson

Mar 01, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Katie created a positive car buying experience for you! We appreciate you trusting us with your business.

February 18, 2023

Dealership Rating
Employee Rating

No pressure sales, knowledgeable staff, Katie brown was a pleasure to work with, kept me informed on process More

by kileym99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Nelson

Feb 22, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Katie created a positive car buying experience for you! We appreciate you trusting us with your business.

February 03, 2023

Dealership Rating
Employee Rating

We enjoyed the atmosphere. the sales people were friendly, but not pushy. Katie was very helpful. More

by crayton3653
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 06, 2023

My Auto Import Center responded

Thank you for the review! We're so glad to hear our team created a positive car buying experience for you! We appreciate you trusting us with your business.

January 27, 2023

Dealership Rating
Employee Rating

From the start to the finish we are so grateful that we chose this dealership to buy our first Subaru Outback from! Extremely helpful, professional, and likable in every way! We are completely confident in More

by northernsky221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Ireland

Jan 30, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive car buying experience for you! We appreciate you trusting us with your business.

January 07, 2023

Dealership Rating
Employee Rating

Went in for a "scheduled"recall on 1 yr old Highlander. It was a Thursday, not too busy. Was told it was going to be a hour for a reprogram. Checked in after an hour and a half as was told another 15 minu More

by mcphersonj57
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: AnDre' Coffee, Rob Gould, Steve Devries, Austin Gressett, Morgan Griswold , Thomas Balaskovitz, Brandon Baty, Kaitlyn Budy, Charlie Knapp

Jan 07, 2023

My Auto Import Center responded

We appreciate you taking the time to bring this to our attention. Our Assistant Service Manager, Jim Pruit, would like to speak with you about your recent service experience with us. Please give him a call at your earliest convenience: (231) 291-1428

December 29, 2022

Dealership Rating
Employee Rating

I dont like having to write a review that you e-mail me. Leve this section off please. Last time I do a survey from you if this is on here. Thank you Now it want me to pick people who worked on my car More

by thepitaplace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AnDre' Coffee, Rob Gould, Steve Devries, Austin Gressett, Morgan Griswold , Thomas Balaskovitz, Brandon Baty, Kaitlyn Budy, Charlie Knapp

Dec 30, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate your feedback, and have passed it along to our marketing team. Thank you for trusting us with your business!

December 29, 2022

Dealership Rating
Employee Rating

This is the second time we've had Katie Brown help us, and she is personable, honest, helpful, professional, and knowledgeable. We really appreciate Katie! More

by huntjsa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 30, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Katie created a positive car buying experience for you! We appreciate you trusting us with your business.

Dec 29, 2022

huntjsa responded

I give Katie my highest recommendation!

December 07, 2022

Dealership Rating
Employee Rating

Katie was a great help and fun to work with very knowledgeable about the product. Helped me get into a used Subaru of my dreams More

by critter421
Recommend Dealer
Yes

Other Employees Tagged: John Gongalski

Dec 08, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Katie created a positive experience for you! We appreciate you trusting us with your business.

1
...

Dealership Inventory (416 Vehicles)

new 2025 Toyota RAV4 car, priced at $36,819
2025 Toyota RAV4
new
0218 exterior
Automatic
All-wheel Drive
used 2018 Toyota Tacoma car, priced at $25,767
2018 Toyota Tacoma
used
Super White exterior
Automatic
Four-wheel Drive
new 2025 Subaru Outback car, priced at $31,316
2025 Subaru Outback
new
Cosmic Blue Pearl exterior
CVT
All-wheel Drive
new 2025 Subaru Outback car, priced at $32,416
2025 Subaru Outback
new
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2025 Volkswagen Atlas car, priced at $48,817
2025 Volkswagen Atlas
new
Deep Black Pearl exterior
Automatic
All-wheel Drive
used 2011 Volkswagen Jetta SportWagen car, priced at $8,584
2011 Volkswagen Jetta SportWagen
used
Reflex Silver Metallic exterior
Automatic
Front-wheel Drive