Katia Campbell

Awful customer service. I test-drove an Audi Q8 e and had some discussions regarding the lease price. however, the dealership did not have the color I wanted. so, two days l I test-drove an Audi Q8 e and had some discussions regarding the lease price. however, the dealership did not have the color I wanted. so, two days later Matthew called me to tell me they have the car I wanted. We agreed on the lease's financial terms over the phone and had an appointment to pick up the car. About three hours before the appointment to pick up the car, a Fletch Jones manager called me to confirm the appointment. I told him I would be there on time. I went to the appointment to finalize the deal and pick up the car, but I was told the car was sold. I asked why would you call me to confirm the appointment, and why you made me drive all the way in the 405 traffic on Friday afternoon if the car was sold. Matthew said we want to see if something else interests me. All I can say it has been a bad experience dealing with these guys. They all need an intensive course in Customer Service More

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I purchased an Audi SQ5 from this dealership less than a week ago. I walked in to test drive the car I thought I wanted and drove it home a couple hours later. It was all so easy! Thank you especially to week ago. I walked in to test drive the car I thought I wanted and drove it home a couple hours later. It was all so easy! Thank you especially to Nicholas Smith (sales), Katia Campbell, and Mina Bishay - overall experience was fun and efficient. More

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I recently had the pleasure of working with Katia Campbell, a sales associate who assisted me in the purchase of a Q7. I am pleased to say that my experience with Katia was nothing short of exception Campbell, a sales associate who assisted me in the purchase of a Q7. I am pleased to say that my experience with Katia was nothing short of exceptional, and I would highly recommend her services to others seeking to purchase a vehicle. From the outset, Katia demonstrated a genuine and personalized interest in my needs and preferences, elevating my purchasing experience beyond that of a mere transaction. Her knowledge and expertise were evident, as she was able to answer all of my inquiries thoroughly and effectively, instilling in me a sense of confidence in my decision to purchase the Q7. What struck me most about Katia's approach, however, was her outstanding hospitality and unwavering commitment to ensuring my complete satisfaction. I felt valued and respected throughout the entire process, and it is without hesitation that I credit my successful purchase to her unwavering dedication to her craft. Overall, I must commend Katia Campbell on her professionalism and dedication to delivering top-tier service to her clientele. Should the need arise in the future, I will undoubtedly seek out her assistance once again. More

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My experience purchasing my Audi was easy & smooth, I received amazing customer service. Shane Murphy went above & beyond to make sure I was taken care of. I couldn’t be happier with my purchase. Thank y received amazing customer service. Shane Murphy went above & beyond to make sure I was taken care of. I couldn’t be happier with my purchase. Thank you Shane! You are the best! More

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The responsiveness of the dealership was terrific. Katia and her associates made every step smooth and painless. This was my first ever experience purchasing a pre-owned car and it’s set a standard for me t and her associates made every step smooth and painless. This was my first ever experience purchasing a pre-owned car and it’s set a standard for me that would be difficult to improve. More

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Katia explained the technology very well and offered me Katia explained the technology very well and offered me another time in the future if I needed more help. This is my first Audi and so far I like i Katia explained the technology very well and offered me another time in the future if I needed more help. This is my first Audi and so far I like it. More

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Excellent, beautiful facility - like buying a car at a Four Season. Great staff - very helpful! Best car buying experience we’ve ever had. Four Season. Great staff - very helpful! Best car buying experience we’ve ever had. More

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Steve RobertTylerSales Managers Katia Thanks for Steve Robert Tyler Sales Managers Katia Thanks for taking good care of my clients. Patrick Phelps. I believe Steve said there would be a pro Steve Robert Tyler Sales Managers Katia Thanks for taking good care of my clients. Patrick Phelps. I believe Steve said there would be a professional courtesy coming my way!! Regards Corvette Mike Vietro More

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Katia was professional, fair and a really good salesperson! Glad to have met her! Out experience felt thoughtful and informative. We felt comfortable making a decision with our new car purchase af salesperson! Glad to have met her! Out experience felt thoughtful and informative. We felt comfortable making a decision with our new car purchase after 10 years! More

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The experience all in all was awesome. Other car dealerships should do some kind of internship at Audi :) Fletcher Jones! KATIA was fantastic and very easy to talk to. Explained the functions of the dealerships should do some kind of internship at Audi :) Fletcher Jones! KATIA was fantastic and very easy to talk to. Explained the functions of the car inside and out! More

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