Kathy Ottmer
Kathy Ottmer at Lester Glenn Subaru
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Kathy Ottmer

Service Consultant

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
302 Reviews

Dealership Experience

23 yrs, 2 mos

Industry Experience

43 yrs, 5 mos

4.9

302 Reviews

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302 Reviews of Kathy Ottmer

April 18, 2025

Dealership Rating
Employee Rating

Great job by all. The best dealership I’ve ever gone to in my whole life. More

by CEUED
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Apr 18, 2025

Lester Glenn Subaru responded

Hi CEUED, Thanks for sharing your experience! We're thrilled to hear that you had such a positive experience with us. Your kind words mean a lot, and we're so glad to have earned your trust as the best dealership you’ve ever been to! Happy Driving, The Lester Glenn Subaru Team

April 17, 2025

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Employee Rating

We just moved to the area. I had a rattle that another dealer attempted to fix unsuccessfully multiple times. Lester Glenn found and fixed the issue. More

by rich83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Lester Glenn Subaru responded

Hi rich83, Thanks for sharing your experience! We're so happy to hear that we were able to solve the rattle issue that others couldn't. It's great to know that you've found a reliable place for your vehicle after your move. Happy Driving, The Lester Glenn Subaru Team

April 17, 2025

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Kathy Ottmer, service rep and mechanic are the best. They rate TWELVE OUT OF TEN. More

by Joan Zanistowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Lester Glenn Subaru responded

Hi Joan, Thanks for sharing your experience! We're so happy to hear that Kathy and our team have consistently exceeded your expectations. A twelve out of ten is incredible, and we're proud to have such dedicated professionals like Kathy providing top-notch service! Happy Driving, The Lester Glenn Subaru Team

April 17, 2025

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Staff, technicians go above and beyond, friendly, informative, and attentive to customer needs. Applause! Applause! Would recommend to all who value Service with their vehicles. With many Thanks ! More

by tjmgrandpa
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Senatore

Apr 18, 2025

Lester Glenn Subaru responded

Hi tjmgrandpa, Thanks for sharing your experience! We're so happy to hear that our team went above and beyond to make your visit a positive one. Your kind words mean a lot to us, and we're grateful for the opportunity to serve you! We appreciate the recommendation and look forward to continuing to provide excellent service for your vehicle needs! Happy Driving, The Lester Glenn Subaru Team

April 15, 2025

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Always have good feeling when I have my car service at Lester Gleen Subaru center More

by VERLMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Lester Glenn Subaru responded

Hey Verlm, Thanks for sharing your experience! We're so glad to hear you always leave with a good feeling when servicing your vehicle with us! Providing peace of mind and dependable service is what we aim for with every visit. Whether it’s routine maintenance or something more, we’re happy to know our team continues to deliver the level of care you can count on. Happy Driving, The Lester Glenn Subaru Team

April 15, 2025

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Employee Rating

Having our cars serviced at Lester Glenn Subaru is always an excellent and even a pleasant experience. Kathy Ottmer is a great person and also a thorough and efficient service representative. More

by ROLLERORGANCOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Lester Glenn Subaru responded

Hey ROLLERORGANCOBS, Thanks for sharing your experience! We're so happy to hear that every service visit with us is not just excellent, but also pleasant! Kathy truly is a gem—her attention to detail and commitment to customer care make a big difference, and we're lucky to have her on the team. It's great to know she's made such a positive impact on your visits! Happy Driving, The Lester Glenn Subaru Team

April 12, 2025

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I’ve been dealing with Kathy in the service department for 6 years and I’m very satisfied. More

by JIMHOURIGAN48
Service Price Transparency
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Recommend Dealer
Yes
Apr 14, 2025

Lester Glenn Subaru responded

Hey JIMHOURIGAN48, Thanks for sharing your experience! We truly appreciate your loyalty over the past six years. It’s great to hear that Kathy has consistently provided the high level of service we aim for—reliable, friendly, and knowledgeable. Long-term relationships like yours are what make our work so rewarding, and we're grateful for the trust you've placed in our team. Happy Driving, The Lester Glenn Subaru Team

April 11, 2025

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Employee Rating

Kathy Ottmer is the reason why I keep coming back to LG! I can always trust Kathy to do the right thing and to make sure I get my Subaru back with the work completed properly and I get it back clean! More

by ctegano
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Lester Glenn Subaru responded

Hey ctegano, Thanks for sharing your experience! We're thrilled to hear that Kathy has earned your trust and kept you coming back to us. It’s great knowing she ensures everything is taken care of, from the work to delivering your Subaru in top condition. We truly appreciate your continued loyalty! Happy Driving, The Lester Glenn Subaru Team

April 09, 2025

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Employee Rating

Kathy was super helpful, friendly and explained everything to detail I can’t thank her enough all the personal at the dealership deserves 5 stars thank you Glenn Lester More

by CARMENBERAMA
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Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Lester Glenn Subaru responded

Hi Carmen, Thanks for sharing your experience! We're so glad to hear Kathy was helpful, friendly, and thorough during your visit. It's always our goal to ensure every guest feels confident and well taken care of, and it's great to know our entire team made such a positive impression. Happy Driving, The Lester Glenn Subaru Team

April 08, 2025

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Employee Rating

Service was seamless. Took a while, and $$$, but good. Cathy is always a pleasure to visit while there. More

by DIANEHAWKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Conroy

Apr 09, 2025

Lester Glenn Subaru responded

Hi DIANEHAWKS, Thanks for sharing your experience! We're happy to hear the service was seamless and that Kathy made your visit enjoyable. We understand that service time and costs can be a concern, so we appreciate your patience and trust in us to get everything done right. Happy Driving, The Lester Glenn Subaru Team

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