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Kathy Ottmer
Kathy Ottmer at Lester Glenn Subaru
Refer Me

Kathy Ottmer

Service Consultant

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
269 Reviews

Dealership Experience

23 yrs

Industry Experience

43 yrs, 3 mos

4.9

269 Reviews

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269 Reviews of Kathy Ottmer

February 08, 2025

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Employee Rating

I’ve been a customer of this dealership for over 20 years and service has always been great. They were able to take me in to accommodate a family emergency for which I am very thankful. More

by GINNY
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Recommend Dealer
Yes
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February 06, 2025

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Kathy was awesome went out of her way to get the problem fixed & it worked out so far More

by ELISSAS4
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Recommend Dealer
Yes
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Feb 07, 2025

Lester Glenn Subaru responded

Hey ELISSAS4, Thanks for sharing your experience! We're so glad Kathy was able to go the extra mile to resolve the issue and that everything is working out well for you. We appreciate your feedback and look forward to assisting you again soon! Happy Driving, The Lester Glenn Subaru Team

February 01, 2025

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Service advisor Kathy Ottmer provides a great customer experience. She’s is knowledgeable and caring. More

by Kathyd
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Recommend Dealer
Yes
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Feb 03, 2025

Lester Glenn Subaru responded

Hey Kathyd, Thanks for sharing your experience! We're thrilled to hear that Kathy provided you with such knowledgeable and caring service. Delivering a great customer experience is what we strive for, and we're glad she made your visit a positive one. See you next time! Happy Driving, The Lester Glenn Subaru Team

February 01, 2025

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I can't say enough about Lester Glenn Subaru. They have been my dealer since 2009 when I moved to Waretown. A great dealership ! My service writer on my first appointment was and is to this day, More

by ELMAN1238
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: oughly

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Feb 04, 2025

Lester Glenn Subaru responded

Hey Elman, Wow—what an incredible endorsement! We're honored to have been your dealership of choice since 2009, and we truly appreciate your loyalty. Kathy is a fantastic part of our team, and we’re so glad to hear that she has consistently provided you with top-notch service over the years. Your kind words mean a lot, and we look forward to continuing to serve you! Happy Driving, The Lester Glenn Subaru Team

January 29, 2025

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We always deal with Keith in service. He is the absolute best. Has made our time there the shortest he can. He really looks out for the customer. The entire staff is great!! From purch More

by SEAGODDESS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez, Eric Senatore

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Jan 29, 2025

Lester Glenn Subaru responded

Hey there, Thanks for sharing your experience! We're so happy to hear that Keith has been taking great care of you and making your visits as efficient as possible. It's fantastic that the entire team, from purchase to service, has left such a positive impression. We truly appreciate your kind words! Happy Driving, The Lester Glenn Subaru Team

January 29, 2025

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Have worked with this dealership for over 9 years now. ...Great management, great sales and finance personnel, and great service department. More

by jafried
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Recommend Dealer
Yes
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Jan 30, 2025

Lester Glenn Subaru responded

Hey jafried, Thanks for sharing your experience! We truly appreciate your loyalty over the past 9 years—it means the world to us. We’re thrilled to know that you’ve had great experiences with our management, sales, finance, and service teams. It's customers like you that make everything we do worth it! We look forward to continuing to serve you for many years to come! Happy Driving, The Lester Glenn Subaru Team

January 27, 2025

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My service rep (Kathy Ottmer) was super helpful and very profession from start to finish. More

by Tom Fitz
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Recommend Dealer
Yes
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Jan 27, 2025

Lester Glenn Subaru responded

Hi Tom, Thanks for taking the time to share your experience! We're thrilled to hear that Kathy provided you with exceptional service. We'll be sure to pass along your kind words to her. We look forward to helping you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 27, 2025

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Employee Rating

Service department is fact and efficient. The staff is very friendly. I like the way they great you when you arrive. More

by llbreaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Lester Glenn Subaru responded

Hi llbreaks, Thank you for your positive feedback! We're so glad to hear that our service team made your visit quick and efficient while providing a friendly experience. We always strive to make our customers feel welcome, and it’s great to know we’re meeting that goal! Happy Driving, The Lester Glenn Subaru Team

January 26, 2025

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Employee Rating

Very knowleadgeable service advisors and they are not pushy with unwanted services. Little bit of a wait though. More

by KOOMAG2011
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Lester Glenn Subaru responded

Hi KOOMAG2011, Thanks for sharing your feedback! We're glad to hear that our service advisors were knowledgeable and respectful of your needs. We do apologize for the wait and will continue working on improving efficiency. We appreciate your patience and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 24, 2025

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Employee Rating

The dealership is very professional. Dealing with Kathy in Service was an excellent experience. I would recommend if you need service on your vehicle, do not hesitate to visit their serv More

by AMYGUBNER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Mulrain

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Jan 24, 2025

Lester Glenn Subaru responded

Hey AMYGUBNER90, Thanks for sharing your experience! We're so glad Kathy in Service made your visit an excellent one. It’s great to know that you felt well-informed every step of the way. We truly appreciate your recommendation and look forward to helping you again soon! Happy Driving, The Lester Glenn Subaru Team

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