Kathy Ottmer
Kathy Ottmer at Lester Glenn Subaru
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Kathy Ottmer

Service Consultant

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
298 Reviews

Dealership Experience

23 yrs, 2 mos

Industry Experience

43 yrs, 5 mos

4.9

298 Reviews

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298 Reviews of Kathy Ottmer

April 15, 2025

Dealership Rating
Employee Rating

Always have good feeling when I have my car service at Lester Gleen Subaru center More

by VERLMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Lester Glenn Subaru responded

Hey Verlm, Thanks for sharing your experience! We're so glad to hear you always leave with a good feeling when servicing your vehicle with us! Providing peace of mind and dependable service is what we aim for with every visit. Whether it’s routine maintenance or something more, we’re happy to know our team continues to deliver the level of care you can count on. Happy Driving, The Lester Glenn Subaru Team

April 15, 2025

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Employee Rating

Having our cars serviced at Lester Glenn Subaru is always an excellent and even a pleasant experience. Kathy Ottmer is a great person and also a thorough and efficient service representative. More

by ROLLERORGANCOBS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 16, 2025

Lester Glenn Subaru responded

Hey ROLLERORGANCOBS, Thanks for sharing your experience! We're so happy to hear that every service visit with us is not just excellent, but also pleasant! Kathy truly is a gem—her attention to detail and commitment to customer care make a big difference, and we're lucky to have her on the team. It's great to know she's made such a positive impact on your visits! Happy Driving, The Lester Glenn Subaru Team

April 12, 2025

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I’ve been dealing with Kathy in the service department for 6 years and I’m very satisfied. More

by JIMHOURIGAN48
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 14, 2025

Lester Glenn Subaru responded

Hey JIMHOURIGAN48, Thanks for sharing your experience! We truly appreciate your loyalty over the past six years. It’s great to hear that Kathy has consistently provided the high level of service we aim for—reliable, friendly, and knowledgeable. Long-term relationships like yours are what make our work so rewarding, and we're grateful for the trust you've placed in our team. Happy Driving, The Lester Glenn Subaru Team

April 11, 2025

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Kathy Ottmer is the reason why I keep coming back to LG! I can always trust Kathy to do the right thing and to make sure I get my Subaru back with the work completed properly and I get it back clean! More

by ctegano
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2025

Lester Glenn Subaru responded

Hey ctegano, Thanks for sharing your experience! We're thrilled to hear that Kathy has earned your trust and kept you coming back to us. It’s great knowing she ensures everything is taken care of, from the work to delivering your Subaru in top condition. We truly appreciate your continued loyalty! Happy Driving, The Lester Glenn Subaru Team

April 09, 2025

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Kathy was super helpful, friendly and explained everything to detail I can’t thank her enough all the personal at the dealership deserves 5 stars thank you Glenn Lester More

by CARMENBERAMA
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Recommend Dealer
Yes
Apr 10, 2025

Lester Glenn Subaru responded

Hi Carmen, Thanks for sharing your experience! We're so glad to hear Kathy was helpful, friendly, and thorough during your visit. It's always our goal to ensure every guest feels confident and well taken care of, and it's great to know our entire team made such a positive impression. Happy Driving, The Lester Glenn Subaru Team

April 08, 2025

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Service was seamless. Took a while, and $$$, but good. Cathy is always a pleasure to visit while there. More

by DIANEHAWKS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Conroy

Apr 09, 2025

Lester Glenn Subaru responded

Hi DIANEHAWKS, Thanks for sharing your experience! We're happy to hear the service was seamless and that Kathy made your visit enjoyable. We understand that service time and costs can be a concern, so we appreciate your patience and trust in us to get everything done right. Happy Driving, The Lester Glenn Subaru Team

April 04, 2025

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Lester Glenn customer service is tops, because of Kathy Ottmer - she's exceptional and we appreciate her! More

by blbecks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Lester Glenn Subaru responded

Hey blbecks, Thanks for sharing your experience! We’re thrilled to hear that Kathy made such a great impression—she truly goes above and beyond, and we’re lucky to have her on our team. Your appreciation means a lot! Happy Driving, The Lester Glenn Subaru Team

April 02, 2025

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Employee Rating

I've bought several cars from Lester Glenn Subaru and have only had great experiences with them through the years. Everyone is friendly, helpful and knowledgeable. It's a pleasure dealing with them. More

by JACEPE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Lester Glenn Subaru responded

Hey Jacepe, Thanks for sharing your experience! We’re so glad to hear that you've had such positive experiences with us over the years. It's always a pleasure to work with you, and we appreciate your continued trust in the Lester Glenn Subaru team. Looking forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

April 02, 2025

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Courtious, respectful, helpful. Team members go above & beyond to ensure your needs and questions are met promptly. Applause! More

by tjmgrandpa
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Lester Glenn Subaru responded

Hey tjmgrandpa, We appreciate the kind words! Our team is always happy to go the extra mile to make sure your needs are met. Thanks for the applause—we’ll be sure to pass it along! Happy Driving, The Lester Glenn Subaru Team

April 01, 2025

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I never mind waiting for my vehicle to be serviced. It’s very comfortable and relaxing. Everyone is very friendly and happy. More

by erdmanne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Conroy, Bert Gomez

Apr 02, 2025

Lester Glenn Subaru responded

Hey Erdmanne, That’s fantastic to hear! We’re glad you find our service experience comfortable and relaxing. Our team always strives to provide a welcoming atmosphere, and it’s great to know their friendliness made a difference. Looking forward to seeing you again for your next visit! Happy Driving, The Lester Glenn Subaru Team

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