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Kathy Ottmer

Overview Reviews (267) Inventory (239)

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Kathy Ottmer

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Kathy Ottmer

Service Consultant

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9

267 Reviews

Overview Reviews (267) Inventory (239)

Dealership Experience

23 yrs

Industry Experience

43 yrs, 3 mos

4.9

267 Reviews

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267 Reviews of Kathy Ottmer

February 01, 2025

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Employee Rating

Service advisor Kathy Ottmer provides a great customer experience. She’s is knowledgeable and caring. experience. She’s is knowledgeable and caring. More

by Kathyd

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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February 01, 2025

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I can't say enough about Lester Glenn Subaru. They have been my dealer since 2009 when I moved to Waretown. A great dealership ! My service writer on my first appointment was and is to this day, They have been my dealer since 2009 when I moved to Waretown. A great dealership ! My service writer on my first appointment was and is to this day, Kathy Ottmier. Kathy is the consummate professional in her position. Thoroughly explains what service work will take place and reviews what was done.She always makes you feel comfortable and important as a customer. Kathy is always there for you in every way. A truly outstanding representative of Lester Glenn. More

by ELMAN1238

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: oughly

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January 29, 2025

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Employee Rating

We always deal with Keith in service. He is the absolute best. Has made our time there the shortest he can. He really looks out for the customer. The entire staff is great!! From purch He is the absolute best. Has made our time there the shortest he can. He really looks out for the customer. The entire staff is great!! From purchase to service, the best courteous staff! More

by SEAGODDESS52

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez, Eric Senatore

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Jan 29, 2025 -

Lester Glenn Subaru responded

Hey there, Thanks for sharing your experience! We're so happy to hear that Keith has been taking great care of you and making your visits as efficient as possible. It's fantastic that the entire team, from purchase to service, has left such a positive impression. We truly appreciate your kind words! Happy Driving, The Lester Glenn Subaru Team

January 29, 2025

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Have worked with this dealership for over 9 years now. ...Great management, great sales and finance personnel, and great service department. ...Great management, great sales and finance personnel, and great service department. More

by jafried

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 30, 2025 -

Lester Glenn Subaru responded

Hey jafried, Thanks for sharing your experience! We truly appreciate your loyalty over the past 9 years—it means the world to us. We’re thrilled to know that you’ve had great experiences with our management, sales, finance, and service teams. It's customers like you that make everything we do worth it! We look forward to continuing to serve you for many years to come! Happy Driving, The Lester Glenn Subaru Team

January 27, 2025

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Employee Rating

My service rep (Kathy Ottmer) was super helpful and very profession from start to finish. profession from start to finish. More

by Tom Fitz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 27, 2025 -

Lester Glenn Subaru responded

Hi Tom, Thanks for taking the time to share your experience! We're thrilled to hear that Kathy provided you with exceptional service. We'll be sure to pass along your kind words to her. We look forward to helping you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 27, 2025

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Employee Rating

Service department is fact and efficient. The staff is very friendly. I like the way they great you when you arrive. The staff is very friendly. I like the way they great you when you arrive. More

by llbreaks

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 27, 2025 -

Lester Glenn Subaru responded

Hi llbreaks, Thank you for your positive feedback! We're so glad to hear that our service team made your visit quick and efficient while providing a friendly experience. We always strive to make our customers feel welcome, and it’s great to know we’re meeting that goal! Happy Driving, The Lester Glenn Subaru Team

January 26, 2025

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Employee Rating

Very knowleadgeable service advisors and they are not pushy with unwanted services. Little bit of a wait though. pushy with unwanted services. Little bit of a wait though. More

by KOOMAG2011

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 27, 2025 -

Lester Glenn Subaru responded

Hi KOOMAG2011, Thanks for sharing your feedback! We're glad to hear that our service advisors were knowledgeable and respectful of your needs. We do apologize for the wait and will continue working on improving efficiency. We appreciate your patience and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 24, 2025

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Employee Rating

The dealership is very professional. Dealing with Kathy in Service was an excellent experience. I would recommend if you need service on your vehicle, do not hesitate to visit their serv Dealing with Kathy in Service was an excellent experience. I would recommend if you need service on your vehicle, do not hesitate to visit their service center. They will be informative every step of the way. More

by AMYGUBNER90

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Mulrain

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Jan 24, 2025 -

Lester Glenn Subaru responded

Hey AMYGUBNER90, Thanks for sharing your experience! We're so glad Kathy in Service made your visit an excellent one. It’s great to know that you felt well-informed every step of the way. We truly appreciate your recommendation and look forward to helping you again soon! Happy Driving, The Lester Glenn Subaru Team

January 19, 2025

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Employee Rating

Great service and very friendly staff. They go above and beyond. Would definitely recommend Lester Glenn. They go above and beyond. Would definitely recommend Lester Glenn. More

by FOURTODDS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez, Eric Senatore

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Jan 20, 2025 -

Lester Glenn Subaru responded

Hi Fourtodds, Thanks for sharing your kind words! We’re thrilled to hear that you had a great experience with us and that our team went above and beyond for you. We truly appreciate your recommendation and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 18, 2025

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Employee Rating

The wait time was long. Otherwise ok.staff was great as always. Cathy was great at going out er what was done send what will need to be done at next service Otherwise ok.staff was great as always. Cathy was great at going out er what was done send what will need to be done at next service More

by JOJOP306

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 20, 2025 -

Lester Glenn Subaru responded

Hi JOJOP306, Thanks for sharing your feedback! We're glad to hear that Cathy took great care of you by clearly explaining the services completed and what will be needed for your next visit. We apologize for the longer wait time, but we're grateful for your understanding. We look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

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