Excellent staff and management .
My purchase went through without a hitch. Now waiting on transfer confirmation
My purchase went through without a hitch. Now waiting on transfer confirmation
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by esarac2000
Apr 01, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you for your kind words and for choosing Ourisman CDJR Baltimore for your purchase! We're thrilled to hear that you had an excellent experience with our staff and management, and that your purchase went smoothly. We understand the importance of a seamless process, and we're working diligently to confirm the transfer for you. If you have any questions or need further assistance, please feel free to reach out. We appreciate your business and look forward to serving you again in the future.
I just drove home in a brand new 2024 Jeep Wrangler
Hybrid from Ourisman Chrysler Dodge Jeep Ram of Baltimore! I received outstanding service during my purchase. Kathy McKinney, my salesperson, and Uma
Hybrid from Ourisman Chrysler Dodge Jeep Ram of Baltimore! I received outstanding service during my purchase. Kathy McKinney, my salesperson, and Umar Naeen, the manager, clearly made a positive impact. They were both amazing to work with throughout the whole transaction. Even the financing with Maria was a breeze, once Ashlyn helped me figure out how to unfreeze my credit report. She was a lifesaver! The Director of Service, Michael Resnick was kind and helpful through the whole process. The General Manager Ermias, sure makes buying cars a positive experience for customers at this dealership.
The Jeep Wrangler is an iconic vehicle, and I just fulfilled a lifelong dream by getting one. Whether I will be hitting the trails or cruising around town, the Wrangler’s rugged charm and off-road capabilities are sure to bring me joy. I would like to thank to you everyone at Ourisman CDJR of Baltimore for your outstanding commitment to quality, service and professionalism.
AND for helping me make my dream of owning a Jeep Wrangler a reality.
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by eire93
Apr 01, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Congratulations on your new 2024 Jeep Wrangler Hybrid, and thank you for sharing your fantastic experience at Ourisman CDJR of Baltimore! We're thrilled to hear that Kathy McKinney, Umar Naeen, Maria, Ashlyn, Michael Resnick, and Ermias provided outstanding service and made your purchase a positive and memorable experience. It's wonderful to know that you fulfilled your dream of owning a Jeep Wrangler, and we're delighted to have been a part of that journey. If you ever need anything else or have further feedback, please don't hesitate to reach out. Happy trails in your new Wrangler!
She got me to the price I wanted, Howie was fun to
negotiate with. Excellent service.
negotiate with. Excellent service.
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by dk.03
Mar 26, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Kathy and Howie were able to work with you to reach the price you wanted and that you enjoyed negotiating with Howie. Providing excellent service is always our goal, and we're delighted that we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!
Kathy McKinney and Umar Nadeem sat with me and worked out
every detail and possibility of finance options and the whole buying process was truly seamless. 10/10 recommend
every detail and possibility of finance options and the whole buying process was truly seamless. 10/10 recommend
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by Moman7777777
Other Employees Tagged:
Umar Naeem
Mar 25, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you for sharing your positive experience with Kathy McKinney and Umar Nadeem at Ourisman CDJR Baltimore! We're delighted to hear that they provided you with excellent service and made the buying process seamless for you. Your recommendation means a lot to us, and we appreciate you taking the time to acknowledge their efforts. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!
Kathy was amazing and made the whole process a breeze and
enjoyable. Howie also played a big part of making this process enjoyable as well. You can tell when people are good people and they are GOOD PEOPLE!
enjoyable. Howie also played a big part of making this process enjoyable as well. You can tell when people are good people and they are GOOD PEOPLE!
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by Karynrobinson87
Other Employees Tagged:
Howie
Mar 21, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you so much for your kind words about Kathy and Howie! We are thrilled to hear that they made your car buying experience enjoyable and seamless. At Ourisman CDJR Baltimore, we are committed to having a team of good people who prioritize customer satisfaction and make the process as smooth as possible. We appreciate your feedback and look forward to serving you again in the future!
Kathy McKinney and Umar Naeem at Ourisman were amazing!
Great service and so pleasant to work with! Very excited about my new Jeep! I cannot recommend them enough!!!
Great service and so pleasant to work with! Very excited about my new Jeep! I cannot recommend them enough!!!
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by Awills1986
Mar 18, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you so much for your kind words! Kathy McKinney and Umar Naeem are truly dedicated to providing excellent service and ensuring a pleasant experience for our customers. We're thrilled that you're excited about your new Jeep and appreciate your recommendation. Enjoy your new ride, and if you need anything else, don't hesitate to reach out!
Kathy was amazing, understanding, knowledgeable and best
of all, not pushy. She went above and beyond and worked overtime to get this deal done. I would work with her every single time. An amazing overall e
of all, not pushy. She went above and beyond and worked overtime to get this deal done. I would work with her every single time. An amazing overall experience. Same thing for Umar! He really put the extra effort and time in. Glad we were both able to leave the deal happy.
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by DJ
Other Employees Tagged:
Umar Naren’s
Mar 11, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you so much for your fantastic review, DJ! We're thrilled to hear that Kathy and Umar provided you with an amazing overall experience. It's wonderful to know that Kathy was understanding, knowledgeable, and not pushy, making the process comfortable for you. We truly appreciate your acknowledgment of the extra effort and time both Kathy and Umar invested in ensuring you left the deal happy.
Customer satisfaction is our top priority at Ourisman CDJR Baltimore, and we're delighted to have had the opportunity to assist you. If you ever need further assistance or have any feedback to share, please don't hesitate to reach out. We look forward to the possibility of working with you again in the future. Thank you for choosing Ourisman CDJR Baltimore!
Kathy helped me trade my 2014 Grand Cherokee in for a new
car and made the experience feel so comfortable! She was honest and funny and listened to my concerns, fears and what I wanted. She worked with my cr
car and made the experience feel so comfortable! She was honest and funny and listened to my concerns, fears and what I wanted. She worked with my crazy work schedule and helped me find a great used vehicle to trade for!
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by Chloe A
Mar 08, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you so much for taking the time to share your positive experience with Kathy! We are thrilled to hear that she made your car trading experience comfortable and enjoyable. Kathy takes great pride in providing honest and attentive service, and it's wonderful to know that she listened to your concerns, fears, and preferences.
We appreciate your acknowledgment of Kathy's sense of humor and her ability to work with your busy schedule. It's fantastic to hear that she could help you find a great used vehicle to trade for. Your feedback is invaluable to us, and we'll be sure to pass on your kind words to Kathy.
If you ever have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you in the future.
I had the best experience buying my new car, Kathy
McKinney was great, she was very helpful and answered all my questions. I am a very happy customer.
McKinney was great, she was very helpful and answered all my questions. I am a very happy customer.
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by 4Harts
Mar 07, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your car-buying journey was the best, and we appreciate you taking the time to highlight Kathy McKinney's excellent assistance.
Kathy is dedicated to providing top-notch service, and we're delighted that she was able to help and answer all your questions. We're even more thrilled to have you as a very happy customer!
If you ever have more questions or need further assistance, please feel free to reach out. Congratulations on your new car, and thank you for choosing us. We look forward to serving you in the future.
Safe travels and happy driving!
Kathy McKinney was a great help.
She was there every step. Pablo Rodríguez is a good owner that will work with you . Maria does Excellent work In the Finance department.. I had a gre
She was there every step. Pablo Rodríguez is a good owner that will work with you . Maria does Excellent work In the Finance department.. I had a great experience.. this was a great team to do business with.
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by Champ
Mar 04, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you for your fantastic review of Ourisman CDJR Baltimore! We are delighted to hear about your positive experience with our team members. Kathy McKinney's dedication and support at every step, Pablo Rodríguez's collaborative ownership style, and Maria's excellent work in the Finance department truly make for a stellar team.
At Ourisman CDJR Baltimore, our goal is to provide exceptional service and make the car-buying experience as smooth as possible. We greatly appreciate your kind words and are thrilled that our team met your expectations.
If there's anything more we can do for you or if you have any further feedback, please feel free to get in touch. We are grateful for your business and look forward to serving you again in the future.
Thank you for choosing Ourisman CDJR Baltimore!
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