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Kathleen Boone
Kathleen Boone at Shottenkirk Toyota

Kathleen Boone

Finance Manager

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

4.8
80 Reviews
4.8

80 Reviews

Write a Review

80 Reviews of Kathleen Boone

October 04, 2024

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Employee Rating

The service was fine but the tech was unable to reset the oil maintenance timer on the vehicle. I was able to do it myself after my wife got home. I've attached a video below for the steps for your future re More

by Ryan Hanson
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dallas Job

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Oct 07, 2024

Shottenkirk Toyota responded

Ryan, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

September 21, 2024

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I've always have a great experience at Shottenkirk Toyota, that's why I have bought 4 cars there!!!!!!! More

by CHICAGOCUBS1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hasting, Nolan Ryan, Ricky Kuczwara, Candi Erwin, Tara Nelson

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Sep 23, 2024

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

August 28, 2024

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done business with them for years they are honest and fair. will keep going back. More

by MRBAYLES
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Robbins, Mike O'Hara, Tracy Job, Dallas Job

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Aug 29, 2024

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

August 23, 2024

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Free care isn’t free my recent oil change was over 100 bucks free care care charged me 43 fricken bucks what the xxxx is going on free is free so Toyota owes me 43 bucks More

by shoop61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nolan Ryan , Jake Ames

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Aug 25, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

August 13, 2024

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First time I have used this dealership. From the purchase of a used car to service work needed the experience was very pleasant More

by alwc912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2024

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

July 28, 2024

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JP Park was friendly and easy to work with. No pressure to make a sale. Went above and beyond to help make transition easy. More

by ljkj129
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Jul 29, 2024

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at v in the future!

June 29, 2024

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They were very knowledgeable about my tires and which ones would work the best. They picked up my car and brought it back promptly and very courteous. More

by BCRAGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anette Bruns, Patrick Hasting

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Jul 04, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 17, 2024

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All went smoothly and enjoyed talking to everyone involved. All our questions were answered completely. More

by peggy.bunfill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anette Bruns

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Jun 18, 2024

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

June 16, 2024

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Employee Rating

The people was a big help they got me in and out in a decent amount of time More

by mlw.93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Davis, Anette Bruns

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Jun 17, 2024

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

June 11, 2024

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Employee Rating

They make the sometimes stressful task of purchasing a car easy and always go above and beyond to get you the best deal available. More

by KUCZWARA64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Steward, Tracy Job, Dallas Job

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Jun 12, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota !

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