Kathi Puckett

Kathi shuttled me from Beck service location to my home. She went above and beyond offering information and insight into the Beck family and her positive experiences. She was extremely pleasant and helpful She went above and beyond offering information and insight into the Beck family and her positive experiences. She was extremely pleasant and helpful as well as professional. JF 03/19/2024 More

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Your staff is always so friendly and helpful. The sitting area is always clean and welcoming and the service is always completed in a very timely mannner. We love Beck Toyota! The sitting area is always clean and welcoming and the service is always completed in a very timely mannner. We love Beck Toyota! More

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I was greeted immediately by Kathi Puckett who was returning to the service area from out front. She directed me to the associate who could help me. Clay processed my arrival, ushered me into the wa returning to the service area from out front. She directed me to the associate who could help me. Clay processed my arrival, ushered me into the waiting area and soon returned to explain the service work that was done on my Corolla. Thank you for a terrific service team and for getting me back on the road again so quickly! More

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In 2017 I bought a certified toyota camry from beck toyota with 11000 miles on it. Carfax no Accident. I was also told by the car salesman the that a car that is certified by toyota cannot be certifie toyota with 11000 miles on it. Carfax no Accident. I was also told by the car salesman the that a car that is certified by toyota cannot be certified if it's been involved in a car accident. 2 years after ownership I was involved in smalle Fender Bender. I want to claim a diminished value on my car the insurance company informed me that my car prior to my purchase was involved in a major accident totaling over $9000. I told him that this was impossible that I had a carfax at the time of purchase it said that the cars never been involved in an accident and that toyota will not certify a car that is been in an accident they sent me the documentation shown me that the car was involved in an accident involving a commercial vehicle were it suffered frame damage The funny thing is that a toyoda dealership body shop is the one repaired the car in did not reported to carfax nor the dealership this is part of the process when you buy a certify toyota they double check these parameters such as you get an oil change that stays with the life of the car the maintenance record if it goes to their body shop that does too but still my car was certified The dealership did nothing to correct this problem and sold a vehicle that is unsafe to drive on a public roadway I do not recommend buying any certify vehicles from this dealership More

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Excellent service and staff and it was great to get the ride home and picked up when the work on the safety recall was completed. I would highly recommend this dealership for purchase or service. ride home and picked up when the work on the safety recall was completed. I would highly recommend this dealership for purchase or service. More

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Pick-up, service and return We needed routine maintenance on our RAV-4. Kathy told me about the vehicle pick-up service. It was perfect. Trey and Marcus picked up our vehicle. Be We needed routine maintenance on our RAV-4. Kathy told me about the vehicle pick-up service. It was perfect. Trey and Marcus picked up our vehicle. Beck Toyota serviced it. Paid via credit card to the cashier over the phone, and Trey and Marcus returned our vehicle. It couldn't have been any easier, and Trey and Marcus were very personable and professional. This is a great service. More

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Great customer service Treated very courteously and work was done well and quickly. Any questions were answered thoroughly and quickly and professionally. 'The Service are Treated very courteously and work was done well and quickly. Any questions were answered thoroughly and quickly and professionally. 'The Service area and customer waiting area were clean and comfortable. More

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Recent Car Repair Very helpful, took care of my every need, prompt attention to the problem and fixed my car immediately, friendly and professional, and communicated wi Very helpful, took care of my every need, prompt attention to the problem and fixed my car immediately, friendly and professional, and communicated with me frequently. More

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Timeliness Staff when knowledgeable when I brought my car in with noise. Staff knew what it was just by listening. They got my car in for service quickly. I d Staff when knowledgeable when I brought my car in with noise. Staff knew what it was just by listening. They got my car in for service quickly. I did not have to wait long. One of sales staff gave me an appraisal of my and talked to me about purchasing a new or used car. Even though I decided to wait on car purchase, staff were very helpful. The cost to repair my car was reasonable More

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