Katherine Stern

Always enjoy coming to this dealership. Staff and facility is always top notch and very friendly. Staff and facility is always top notch and very friendly. More

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Dealing with Katherine was the easiest experience with buying a car that I have had. She was well-informed, patient, respectful and kind. Also, she responds quickly with any questions you may have after y buying a car that I have had. She was well-informed, patient, respectful and kind. Also, she responds quickly with any questions you may have after your purchase. You can be confident that you will be well taken care of with Katherine. More

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Katherine was very knowledgeable and very patient to explain everything. I very much enjoyed the experience with her. I would highly recommend her to all of my friends. explain everything. I very much enjoyed the experience with her. I would highly recommend her to all of my friends. More

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When it came time for me to look into a new vehicle, I contacted multiple Mercedes locations. The Woodlands location was the only one that answered me right away. I was connected with Katherine and from t contacted multiple Mercedes locations. The Woodlands location was the only one that answered me right away. I was connected with Katherine and from the beginning she was very understanding of my limited availability and was very responsive and helpful answering my questions via email. I popped in on her unexpectedly to ask additional questions one day out of the blue and she was more than welcoming and supportive even though I made it clear I wasn't ready to make a decision just yet. When I was ready, in my true unpredictable schedule fashion, I popped in on her yet again. She sat down with me and asked me questions about me and my individual needs. Immediately it became clear that she was not only really listening to me, but she saw me. She saw me and interacted with me as a person and not just a potential sale. She made absolutely certain I got exactly what I wanted and needed. And I did. I am so happy with my vehicle, my experience, and the time I spent with Katherine throughout the process. Mercedes-Benz of the Woodlands and Katherine specifically will continue to get all my praises and referrals. More

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From the moment I first encountered Katherine through an online inquiry, until we met her at the dealership for a test drive, she demonstrated a great feel for making us comfortable with our buying experien online inquiry, until we met her at the dealership for a test drive, she demonstrated a great feel for making us comfortable with our buying experience. Her follow up was sufficient and timely, without being overbearing or pestering; her knowledge of her product delivered quick and precise responses to our questions as they arose. She enlisted the assistance of her new car manager, Erich, as needed, who also made us feel nothing but welcome and at home that we had finally found the place we wanted to do business with. Finally, Arturo in finance was straightforward and thorough in his part of the process, putting the final stamp on a truly great buying experience. Katherine, Erich, and Arturo - thank you all! More

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I initially visited only to look but was wowed by the professionalism of Katherine and her Sales Team! She even followed up to make sure I was happy. This day and age that is a lost art. Kudos to you; Yo professionalism of Katherine and her Sales Team! She even followed up to make sure I was happy. This day and age that is a lost art. Kudos to you; You have definitely built a solid relationship with me. Ask for Katherine! More

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I recently purchased a new car, and I had an exceptional experience thanks to Katherine Stern. From start to finish, she was professional, knowledgeable, and incredibly patient, answering all my questions a experience thanks to Katherine Stern. From start to finish, she was professional, knowledgeable, and incredibly patient, answering all my questions and making sure I was comfortable with every aspect of the purchase. She went above and beyond to help me find the perfect vehicle and made the entire process smooth and stress-free. If you're looking for a sales professional who truly cares, I highly recommend Katherine. Thank you for such a positive experience‼️ More

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This dealership was clean and staff were extremely friendly. Katherine Stern was really helpful on my visit. friendly. Katherine Stern was really helpful on my visit. More

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Ms. Katherine was so awesome and knowledgeable!!!! She took the time to help me and my husband find a nice car deal and we love our new car. Thank you Ms. Katherine!!!! took the time to help me and my husband find a nice car deal and we love our new car. Thank you Ms. Katherine!!!! More

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Katherine helped us every step of the way, she went above & beyond to get me into my new car. She made everything very easy & clear for the process. Everyone at the dealership was pleasant to deal with & com & beyond to get me into my new car. She made everything very easy & clear for the process. Everyone at the dealership was pleasant to deal with & completely transparent about everything. More

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