Katherine Hancock
Katherine Hancock at EchoPark Automotive Raleigh
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Katherine Hancock

Experience Guide

EchoPark Automotive Raleigh

2333 Walnut St
Cary, NC 27518

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4.3
7 Reviews
4.3

7 Reviews

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7 Reviews of Katherine Hancock

July 08, 2024

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Employee Rating

This place is full of liars. After three hours and countless time telling them I do not want to purchase all the extra warranty stuff they push on you. the salesperson sent over More

by waynerobinson747
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Finance manager (LIAR)

Jul 10, 2024

EchoPark Automotive Raleigh responded

Hi Wayne, we're really sorry to hear about your experience. This definitely isn’t how we want our customers to feel. We understand how frustrating and disappointing this must have been, especially after spending so much time and being ready to make a purchase. Please reach out to us at 919-261-7961 so we can discuss this further and try to make things right. Your feedback is important to us, and we want to ensure this doesn't happen again. Thank you for sharing your experience.

July 02, 2024

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Employee Rating

Absolutely a seamless experience from start to finish! Kory was so professional and knowledgeable about the entire car buying process. He is customer focused and went above and beyond to make this experie More

by Babykong74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kory Tome-Dye, Nathan Kelsey

Jul 05, 2024

EchoPark Automotive Raleigh responded

Thank you so much for your glowing review! We're thrilled to hear that Kory provided you with a seamless and exceptional car-buying experience. It's wonderful to know that he was professional, knowledgeable, and customer-focused throughout the process. We truly appreciate your recommendation and look forward to assisting you with any future car-buying needs you may have.

May 25, 2024

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Thanks to Kat H for helping me pick out one of my favorite brand vehicles which happen to be in stock at the last minute. She’s very informative and knew pretty much about what’s on my radar for th More

by Hyundai Keeper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2024

EchoPark Automotive Raleigh responded

Thrilled to hear Kat H provided such great assistance! Thanks for sharing your positive experience. We appreciate your recommendation

January 28, 2024

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Employee Rating

Mohamed and Katherine were excellent, and very knowledgeable. The buying experience was easy and there were no issues. More

by jtman85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohamed Meawad

Feb 08, 2024

EchoPark Automotive Raleigh responded

Thank you for taking the time to share your experience as a guest here at EchoPark Raleigh, with Mo and Kat!

December 22, 2023

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Employee Rating

Everyone was very helpful and considerate. Katherine simplified the process and made sure we were comfortable from start to finish. More

by Dylainie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2024

EchoPark Automotive Raleigh responded

Its wonderful to read such great reviews about our guests' experience! Thank you for sharing!

December 10, 2023

Dealership Rating
Employee Rating

The fabulous Ms Claire Olsen , not only did she get our dream car Claire worked magic with her team. Top shelf stay strong More

by Dddo1334
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Claire Olsen, Brett Feriozzi, Mohamed Meawad, Mert Heybet , Chris Alvarez, Ron Bell, Jonathan Jaggers, Prince Majesty, Nancy Martinez-Salazar, NICHOLAS BLACK

Feb 08, 2024

EchoPark Automotive Raleigh responded

We’re really feeling the love right now. Thank you so much for leaving this wonderful review about Claire and also sharing the names of all of the team members who helped make this happen for you!

August 25, 2023

Dealership Rating
Employee Rating

Wonderful service, patient and understanding. Would definitely use EchoPark again. Brett and Katherine were great! More

by KF
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brett Feriozzi

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