Katherine Cervantes

I have bought my last 2 cars here and have always felt that everything was great with this dealership. The service dept (Anthony) is awesome.. The one major problem with this transaction was in the financ that everything was great with this dealership. The service dept (Anthony) is awesome.. The one major problem with this transaction was in the finance dept. When she upsold me the extended service plan, she said it included brake pads. I repeated “it includes brake pads ? “. She said yes. So I said then I’ll take it mentioning how the heavier cars use up more brakes. She also said once my original service contract was up that it would cost $560 per service. Now I’m not sure that is true. But when I look at the contract a couple weeks later it doesn’t include brake pads ( or much of anyway). I hope it was only a mistake. I still sent my friend over to buy a car. Mike Sanders and he bought a car from you also. More

by reedjohne Verified Customer Verified Customer

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Simple to the point without pressure tactics. One add on I am eh about but employees were chill and professional. One add on I am eh about but employees were chill and professional. More

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Great customer service. Felt very welcomed and was pleased with how everyone worked with my mom to get her a vehicle. Felt very welcomed and was pleased with how everyone worked with my mom to get her a vehicle. More

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The dealership was clean and staffing helped quickly. Staff was knowledgeable about their products and helped inform me on my purchase. Staff was knowledgeable about their products and helped inform me on my purchase. More

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Katherine was amazing in assisting my family and I with finding the most suitable car for our situation. Can not thank her enough and I would definitely recommend anyone to go through her for their next ve finding the most suitable car for our situation. Can not thank her enough and I would definitely recommend anyone to go through her for their next vehicle! More

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Katherine was super helpful and made my dealership experience way less stressful. She is very knowledgeable and goes out of her way for her customers. experience way less stressful. She is very knowledgeable and goes out of her way for her customers. More

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Every one was friendly and very helpful especially Katherine, I definitely would recommend to my colleagues and family Katherine, I definitely would recommend to my colleagues and family More

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Katherine was amazing throughout the whole car buying process. She made buying a car fun and exciting but also really straightforward and easy. Definitely recommending her to all my friends and family! process. She made buying a car fun and exciting but also really straightforward and easy. Definitely recommending her to all my friends and family! More

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Terrific people working at this dealership. They are courteous and professional and make you at ease They are courteous and professional and make you at ease More

by zypharm Verified Customer Verified Customer

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Katherine Cervantes was extremely helpful and kind. You are lucky to have her! She made leasing my new car pleasurable. You are lucky to have her! She made leasing my new car pleasurable. More

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