Katelyn Zapata

Deiter with Vernon Auto Group worked with me purchasing a vehicle from out of state. I live in Wisconsin and wanted a truck without the rust from a local used vehicle. He communicated throughout the process vehicle from out of state. I live in Wisconsin and wanted a truck without the rust from a local used vehicle. He communicated throughout the process even if he didn't have an answer. Vehicle was delivered and I am very happy! Thanks Deiter and Vernon Auto Group. (And Katelynn in Finance!) More

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We recently purchased a 2016 Toyota 4Runner and had a great experience overall. Deiter, Kayand Kaitlyn were the main people we worked with, and they were helpful, professional, and easy to communicate wi great experience overall. Deiter, Kayand Kaitlyn were the main people we worked with, and they were helpful, professional, and easy to communicate with. There were a few bumps along the way, but they made sure everything was handled and followed through until the end. We really appreciate their effort and commitment to making sure we were taken care of. Highly recommend this team! More

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Best experience we have ever had. The service was fast and the people were very nice. We will trade with them again. The service was fast and the people were very nice. We will trade with them again. More

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Best experience of any dealership I've been to. Nick Fuentes took really good care of me. Nick Fuentes took really good care of me. More

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Vernon Ford has no issue calling you nonstop when they are trying to make a sale, but after signing they suddenly cannot answer the phone or return a call or voicemail. Dealership pulled bait and switch are trying to make a sale, but after signing they suddenly cannot answer the phone or return a call or voicemail. Dealership pulled bait and switch tactic and refuse to rectify the situation. Have been waiting for over 2 months for what I was owed but dealer continues to dodge all attempts at communication. Save yourself the hassle and find another place to buy your next Ford! More

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Morgan at Vernon Auto Group made me a deal good enough to drive from Arizona to Texas to pick up the exact truck I wanted. Morgan and Katelyn made the paperwork as easy as possible and answered every questio drive from Arizona to Texas to pick up the exact truck I wanted. Morgan and Katelyn made the paperwork as easy as possible and answered every question I had. I would absolutely do business with Vernon again in the future! More

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Very knowledgeable and great people to work with! Texas friendly group, will come back again! Texas friendly group, will come back again! More

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Easy and thorough buying experience. Morgan was very informative. Delivery was very accommodating. Would recommend this dealer. Morgan was very informative. Delivery was very accommodating. Would recommend this dealer. More

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One of the best auto buying experiences that I’ve had. Chris was very helpful and a pleasure to deal with. I will definitely go back the next vehicle that I buy. Chris was very helpful and a pleasure to deal with. I will definitely go back the next vehicle that I buy. More

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Chris Canales is absolutely awesome! He was professional, friendly, and had prompt & informative responses. I purchased a 2021 ford f150 on Friday 5/2. I chose to drive 3 hours to the de He was professional, friendly, and had prompt & informative responses. I purchased a 2021 ford f150 on Friday 5/2. I chose to drive 3 hours to the dealership instead of having it delivered. Chris and the team stayed a little after closing to accommodate me. He greeted me with a big smile & hand shake when I arrived, and had the truck ready to go. I was in and out in under 30 minutes. Also shout out and thank you to Katelyn Zapata and sales manager Junior for help making the deal happen, the process was seamless. 10/10 across the board, would highly recommend. Thank you to you and your team. More

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