Kassidy Donado
Service Advisor
Dick’s CJDR of Wilsonville
25600 SW Parkway Center Dr
Wilsonville, OR 97070
14 Reviews
Write a Review14 Reviews of Kassidy Donado
January 06, 2025
What I thought was a burn out headlight it was actually a wiring problem what you guys fixed in a jiffy wiring problem what you guys fixed in a jiffy More
Other Employees Tagged: Steve Ruff, Joshua DeLaunay, Tarek Eldeeb, Tyler George, Eric Austin, Kylie Lima, Michael Kinney, Brandon Bodine , Drew Pierce
December 24, 2024
Kassidy was great! She was super personable and got my Challenger in and out smoothly, now with a perfect working radio of course! She was also super communicative thro She was super personable and got my Challenger in and out smoothly, now with a perfect working radio of course! She was also super communicative throught the process. More
Other Employees Tagged: Drew Pierce
December 14, 2024
The communication from Kassity was not good on the first day I call her to find out about my truck then she texted me back on the next day I called around 4:00 she texted back on Thursday and Friday I decid day I call her to find out about my truck then she texted me back on the next day I called around 4:00 she texted back on Thursday and Friday I decided not to call her to see if she would call me and she did not so then on Monday I call in around noon and she texted back a question about whether I wanted some stuff done and I declined because you were going to charge me 271 for a light bulb and 661 for a battery I picked up the truck on Tuesday and paid for the work and the lady that helped me had to jumpstart my truck and she that I declined a new battery and I told her that they wanted to charge me over 600 hundred dollars and she said I do not blame you I like the place but communication was bad prices were crazy More
December 12, 2024
Love the indoor show room. The choice of used cars is excellent, no turds or lemons. Their new car selections are on point. I’ve bought both. The choice of used cars is excellent, no turds or lemons. Their new car selections are on point. I’ve bought both. More
Other Employees Tagged: Tyler Chang
November 29, 2024
There were a few mistakes made during the initial processing of my vehicle. But the dealership stood behind everything and it was a pretty smooth transition through service. processing of my vehicle. But the dealership stood behind everything and it was a pretty smooth transition through service. More
Other Employees Tagged: Ryan Rummerfield, Joshua DeLaunay , Drew Pierce
November 25, 2024
The staff at Dick's was great throughout the process of purchasing my slightly used truck. They listened to my needs and negotiated an amazing deal which included adding features to the truck that were a m purchasing my slightly used truck. They listened to my needs and negotiated an amazing deal which included adding features to the truck that were a must have for me. They also repaired cosmetic damages to the truck which would have cost me a few thousand dollars. Everyone was friendly and professional, and I will recommend the dealership to anyone in the market for CDJR. More
Other Employees Tagged: Joshua DeLaunay , Shawn, Joe and Ryan in sales
November 05, 2024
Misrepresentation of service quoted. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. More
Other Employees Tagged: Steve Ruff, Tyler George, Eric Austin, Kylie Lima, Michael Kinney , Drew Pierce
October 17, 2024
Kassidy was extremely helpful, considerate & amazing through the whole process! Highly recommend coming to her for service. BEST experience I’ve ever had at a Dealerships Service Department! through the whole process! Highly recommend coming to her for service. BEST experience I’ve ever had at a Dealerships Service Department! More