Kassandra Benson
Kassandra Benson at Mercedes-Benz of Raleigh
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Kassandra Benson

Service Advisor

Mercedes-Benz of Raleigh

5607 Capital Blvd
Raleigh, NC 27616

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10 Reviews

Dealership Experience

31 yrs, 11 mos

Languages Spoken

English English

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rated

10 Reviews

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10 Reviews of Kassandra Benson

September 28, 2024

Dealership Rating
Employee Rating

Always a joy and a pleasure to work with for years a salesman I can depend on!!! More

by Dub
Recommend Dealer
Yes
Sep 30, 2024

Mercedes-Benz of Raleigh responded

Thanks for the 5 star review, Dub. We hope to see you again at Mercedes-Benz of Raleigh!

February 26, 2023

Dealership Rating
Employee Rating

Great dealership to work with. Service department is so accommodating. Have used them for years. Sales staff and financing are very professional. More

by Toni Marshburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Proctor, Ray Loutfala

Feb 27, 2023

Mercedes-Benz of Raleigh responded

Toni, thank you for the review! We are thrilled to hear that you had a successful experience working with the Mercedes-Benz of Raleigh team. Safe travels, and we hope to see you back!

August 29, 2022

Dealership Rating
Employee Rating

Great experience. Friendly staff, accommodating sales team, and the service team was also very helpful. More

by Mfischer9480
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Brown, John Proctor

Aug 30, 2022

Mercedes-Benz of Raleigh responded

Your confidence in our team means so much to us! Thank you for choosing Mercedes-Benz of Raleigh and for sharing your experience. We hope to welcome you back again down the road!

December 14, 2021

Dealership Rating
Employee Rating

Well, I have never owned a MB until now. My experience with Mr Mitchell and staff was just great. Jeff was very patient and informative. The people make the dealership and I was very appreciative and pl More

by ah
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Proctor , Jeffrey Mitchell

Dec 14, 2021

Mercedes-Benz of Raleigh responded

Thank you for posting about your time working with Jeff! We are thrilled to hear that he made your purchasing experience such a success. All of us at Mercedes-Benz of Raleigh appreciate your business and we hope that you love your first Mercedes-Benz!

June 27, 2021

Dealership Rating
Employee Rating

Mercedes Benz of Raleigh is a very professional dealership. They treat their customers first class. Everyone at Mercedes Benz of Raleigh does their best to make the customer feel welcome. More

by Tony123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 28, 2021

Mercedes-Benz of Raleigh responded

Tony - thank you for the all-around fantastic review! We will be sure to pass your kudos along to the Mercedes-Benz of Raleigh team for their outstanding work. Drive safe, and we hope to see you again down the road!

March 11, 2021

Dealership Rating
Employee Rating

I have always hated the process of buying a vehicle, but buying from George Brown and Leith Mercedes-Benz of Raleigh changed that! I leased my GLC300 from George ~ three years ago and just recently purchas More

by beverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Brown

Mar 11, 2021

Mercedes-Benz of Raleigh responded

Beverly, we are thrilled that we could ease the stress of car-buying and give you a stellar experience! It is great to hear that our team delivered such positive, pressure-free service during the process of purchasing your Mercedes-Benz GLC300. Thank you for giving Mercedes-Benz of Raleigh your business and outstanding feedback. Safe travels until we see you next!

January 28, 2021

Dealership Rating
Employee Rating

Great people, great service, beautiful cars. Great job! This is our 2nd lease from this dealership and we upgraded to a larger Mercedes.350. Very Happy with George and the MB team More

by Dpallister
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: George Brown, John Proctor , Jeffrey Mitchell

Jan 28, 2021

Mercedes-Benz of Raleigh responded

Thank you for taking the time to leave us a review! We are grateful for your returning business here at Mercedes-Benz of Raleigh, and we will be sure to let George and our team know that you appreciate their help. We hope that you continue to enjoy your Mercedes-Benz E350!

February 23, 2020

Dealership Rating
Employee Rating

Dealership is very clean and comfortable place to do business in. Friendly salesmen and no pressure applied to buy. Gary was very knowledgeable regarding features of the car More

by oldgoat
Recommend Dealer
Yes

Other Employees Tagged: Linda Grandey , Gary Feldman

October 19, 2018

Dealership Rating
Employee Rating

Unexpected blowout After having the side walls of my tire slit due to hitting a pot hole, I wasn't sure that if I would get my car back the day of due to the not having More

by Chopper0710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 08, 2018

Dealership Rating
Employee Rating

Hurricane Help I just wanted to let you know how very grateful I am for the help that Kassandra and Shawn gave us last week prior to the hurricane. I contacted t More

by CBSSNg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Service Technian

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