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Kasey Collins
Kasey Collins at Tulsa Hyundai
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Kasey Collins

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.7
63 Reviews

Dealership Experience

1 yr, 2 mos

4.7

63 Reviews

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63 Reviews of Kasey Collins

January 20, 2025

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Employee Rating

Kasey was not responsive. She didn’t answer calls or respond to texts. Car service was ok. More

by AVINASHNARRA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 21, 2025

Tulsa Hyundai responded

We sincerely apologize for your experience, Avinash. This is not the level of communication and service we strive to provide. Thank you for your feedback, and we’ll address this to ensure better responsiveness in the future.

January 19, 2025

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Excellent service personnel; however, have experienced problems on several occasions regarding loaner vehicles not being available when promised! Need more loaners! More

by DANCHUTCHISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Kalagher

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Jan 21, 2025

Tulsa Hyundai responded

Thank you for your feedback, DanChutchison. We’re glad to hear you’ve had great service, but we apologize for the inconvenience with loaner vehicles. We’re taking your comments into consideration and will work to improve availability in the future. Thank you for your patience!

January 18, 2025

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Very Helpful, took care of the issue quickly and without a problem Would use them again. More

by BATESBASKETBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder, Gavin Kalagher

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Jan 21, 2025

Tulsa Hyundai responded

Thank you, BATESBASKETBALL, for your feedback! We’re glad we could resolve the issue quickly and to your satisfaction. We look forward to serving you again in the future!

January 13, 2025

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Employee Rating

I’ve now purchased two vehicles and both salesmen exceeded my expectations and my experience with both the Hyundai and Genesis service departments has been very good as well More

by bob.toska
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenyell Walker

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Jan 13, 2025

Tulsa Hyundai responded

Thank you, Bob, for your loyalty and kind words! We're thrilled to hear both your purchases and service experiences exceeded expectations. We look forward to continuing to serve you with the same excellence in the future!

January 11, 2025

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Employee Rating

Good service. Just long way front Fort Smith, AR. Wish we had a closer Genesis Dealership. More

by Vetamelvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Tulsa Hyundai responded

Thank you for your feedback, Vetamelvin! We're glad you had a good experience, and we understand the distance can be a challenge. We appreciate your loyalty and hope to continue serving you in the future!

January 10, 2025

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Excellent service, nice staff! We love it that they also wash the car before giving it back to us. More

by PATFATCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARY RUTH, Megan Barham, Frank Seitz, Steven Browder, Gavin Kalagher

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Jan 13, 2025

Tulsa Hyundai responded

Thank you, PATFATCAT! We're so glad to hear you had an excellent experience with our team. We're happy to provide that extra touch with the car wash! We look forward to serving you again!

January 10, 2025

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Employee Rating

Everything and everyone was amazing. Justin went above and beyond. I’ll definitely be back and highly recommend both the dealership and Justin More

by michaelrharp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Albert, Frank Seitz, Justin Wasson

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Jan 13, 2025

Tulsa Hyundai responded

Thank you for your kind words, michaelrharp! We're thrilled to hear that Justin and the team provided such great service. We look forward to welcoming you back and appreciate your recommendation!

January 10, 2025

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Whenever I see Kasey she always greets you with a smile! I worked at a luxury vehicle dealership for almost 2 decades after the military, so I u understand how important her job is. Kasey is a.good blend of More

by VICJR0301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARY RUTH, Megan Barham, Daniel Albert, Frank Seitz, Steven Browder, Gavin Kalagher, Eugene Grayson III

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Jan 10, 2025

Tulsa Hyundai responded

Thank you for your kind words! We're thrilled to hear that Kasey made such a positive impression. Her professionalism and friendly demeanor truly make her an asset to our team. We'll be sure to share your feedback with her!

January 10, 2025

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Employee Rating

They were very fast about getting the work done and making sure the problem was solved. More

by warelangley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder, Gavin Kalagher

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Jan 10, 2025

Tulsa Hyundai responded

Thank you for your feedback! We're glad we could resolve the issue quickly and efficiently for you. We appreciate your support!

January 10, 2025

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Employee Rating

This is the third time I've had engine oil inside of my car. There was also brake fluid on the windshield. Someone did text asking how my visit went, but never responded back. More

by shawncline94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hannah

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Jan 15, 2025

Tulsa Hyundai responded

Thank you for taking a moment to share your experience, Shawn. We apologize for getting oil in your car. Our service drive manager has called and left a voicemail. At your convenience please call or text us and we will help make this right for you.

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