Karrar Musa
Karrar Musa at Russ Darrow Metro Mazda

Karrar Musa

General Sales Manager

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
3.9
10 Reviews

Dealership Experience

5 mos

Industry Experience

10 yrs, 4 mos

Languages Spoken

Arabic Arabic

English English

3.9

10 Reviews

Write a Review

10 Reviews of Karrar Musa

May 30, 2025

Dealership Rating
Employee Rating

Excellent customer service. Tim Scott, the finance team, and manager, Musa, went the extra mile to ensure I got the best deal possible. Highly recommend. More

by caprah16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Matson, Tim Scott

May 30, 2025

Russ Darrow Metro Mazda responded

Thanks for your feedback on your recent visit to Russ Darrow Metro Mazda. It's great to hear that we were able to assist you and that you had such a positive experience. Jalen Moore jalen.moore@russdarrow.com

May 29, 2025

Dealership Rating
Employee Rating

Horrible experience. Not very professional. Will never do business with you guys in the future More

by nvespalec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jalen Moore, Elmedin Smajic

May 27, 2025

Dealership Rating
Employee Rating

My contact at Mazda, GM of Sales, Musa, was very helpful, very quick to respond to any questions and made me feel very comfortable with the whole Process. Much appreciation to him and his team :) More

by Drew L
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
May 27, 2025

Russ Darrow Metro Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

May 22, 2025

Dealership Rating
Employee Rating

I would NOT recommend Russ Darrow Mazda to anyone! Bruce was nice and professional and tried to help me with a rental so I appreciate him for that However Russ Darrow Mazda ruined my very first experi More

by Na
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Bruce Carrick

May 26, 2025

Russ Darrow Metro Mazda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jalen Moore jalen.moore@russdarrow.com

May 08, 2025

Dealership Rating
Employee Rating

I recently purchased the Mazda CX-70 and had a fantastic experience. The vehicle is everything I hoped for—stylish, comfortable, and great to drive. A big thank you to Manager Musa for making the process sm More

by Vedhreddy17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Hryniewicki

May 08, 2025

Russ Darrow Metro Mazda responded

Thank you for choosing Russ Darrow Metro Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jalen Moore jalen.moore@russdarrow.com

May 01, 2025

Dealership Rating
Employee Rating

I had a pleasure with working with all three gentlemen great customer service made sure I left with my dream car More

by RE-YANG5590
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Scott

May 01, 2025

Russ Darrow Metro Mazda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jalen Moore jalen.moore@russdarrow.com

May 01, 2025

Dealership Rating
Employee Rating

The staff are super friendly but there was quite a few fees that were not advertised as heavily online. As someone who came looking for a specific car, include those extra prices somewhere obvious so buye More

by GRACEIZZY3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Noyola, Janea Anthony

May 01, 2025

Russ Darrow Metro Mazda responded

Grace, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

April 27, 2025

Dealership Rating
Employee Rating

Our salesperson, Robyn, was very helpful and personable. She made our experience a good one. Not impressed with the detailing of the vehicle; still sap on the paint. More

by RSJ.BLAIR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 27, 2025

Russ Darrow Metro Mazda responded

It's great to hear that Robyn was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

April 26, 2025

Dealership Rating
Employee Rating

Russ Darrow Mazda was everything and more than I expected. Tim Scott and Musa and his team made my experience Amazing. I was able to find the perfect car for my daughter. Our whole family are beyond More

by MSTALBERT1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

April 25, 2025

Dealership Rating
Employee Rating

They did everything they could to help me and I appreciate them a lot. They made sure I left happy and satisfied! More

by Kayla McPike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

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