Karl Mueller
Karl Mueller at Joseph Chevrolet

Karl Mueller

Service Manager

Joseph Chevrolet

8733 Colerain Ave
Cincinnati, OH 45251

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4.4
110 Reviews
4.4

110 Reviews

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110 Reviews of Karl Mueller

March 01, 2026

Dealership Rating
Employee Rating

I was very pleased with my oil change and Service on my 2022 Chevy Truck. The sales person explained every thing that was done to truck. I will be back for my next Oil Change or any service my Truck need More

by JOHNSONJERRY0530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron DuScheid

February 28, 2026

Dealership Rating
Employee Rating

The guys to the front desk service department are arrogant and not welcoming clients only girls at check in are very welcoming. More

by jospinkonde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 26, 2026

Dealership Rating
Employee Rating

Ryan was nice and kept me updated on what was going on with my car. My car act in at 7am and was done when I got off work. More

by tamalalawrence
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan

February 23, 2026

Dealership Rating
Employee Rating

Have dealt with them since 2007. Have always been pleased with their service. I would recommend them to my friends. More

by ERICWHITE398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron DuScheid

February 22, 2026

Dealership Rating
Employee Rating

11:30 appointment. Work began on vehicle at 1:00. Service representative was nice enough to comp. work done, due to untimely completion of work. More

by nosborne12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandra Pomeraning

February 21, 2026

Dealership Rating
Employee Rating

You don’t want my review just know no family member of mine will ever visit or buy another car from you again More

by MITCHYAEGER513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 20, 2026

Dealership Rating
Employee Rating

Great service work. Treated very well. Completed work in a timely manner. Will teturn again. . More

by hometek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 19, 2026

Dealership Rating
Employee Rating

This has been the greatest buying experience I’ve ever had. From the salesman Alex and the financing through Aaron everyone was perfect. The sales manager was super knowledgeable as well; which helped us More

by mneace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Leanch , Arron Hunter

February 18, 2026

Dealership Rating
Employee Rating

It took over 3 hours for an oil change and my fluids weren't topped off. My tires were not rotated. I got nauseated because the grayish hair woman spray some kind of air freshener in the hallway next t More

by OWSLEYVERONICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 18, 2026

Joseph Chevrolet responded

We sincerely apologize for the extended wait time and for missing the fluid top off and tire rotation. That is not the level of service we strive to provide. We also regret that the air freshener caused discomfort during your visit. Please contact us directly so we can address these concerns and make this right.

Feb 18, 2026

Joseph Chevrolet responded

.

February 11, 2026

Dealership Rating
Employee Rating

The manager did a great job of taking care of my concerns for my vehicle. More

by DAWNTANIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mcintosh

Feb 18, 2026

Joseph Chevrolet responded

We appreciate you taking the time to share your experience. It is great to hear that the manager addressed your concerns and took care of your vehicle. Thank you for your business.

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