Karl Mueller

The staff were great the waiting area was welcoming. Service was Friendly, professional, and service was fast! Service was Friendly, professional, and service was fast! More

by JGREENE10 Verified Customer Verified Customer

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Pleased with the staff's friendly and fast service. We were told service would take up to two hours. We were out in one. Great job. We were told service would take up to two hours. We were out in one. Great job. More

by DFRY4794 Verified Customer Verified Customer

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Service Dept Good, friendly people, Angela, knowledgeable and very informative. She keeps me updated hole time truck being worked on. and very informative. She keeps me updated hole time truck being worked on. More

by robert.hahaj Verified Customer Verified Customer

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Yall did a wonderful job on my tire everything and everyone was great and polite everyone was great and polite More

by taylorc6 Verified Customer Verified Customer

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They take good care of my car at reasonable cost. They keep my old care running smoothly. They keep my old care running smoothly. More

by trichstatter Verified Customer Verified Customer

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This is the only dealership for our entire family. We are always treated so well. Karl and his team are top notch! We are always treated so well. Karl and his team are top notch! More

by Kar Guy Verified Customer Verified Customer

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I always receive courteous and professional service each time I visit Joseph Chevrolet. The work is consistently efficient and accurate time I visit Joseph Chevrolet. The work is consistently efficient and accurate More

by LIMOTIM Verified Customer Verified Customer

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Incredibly disappointed in our experience. We dropped our SUV off at 9am Tuesday explaining we beleive the transmission fluid would need replaced after some hard shifting we were experiencing. We dropped our SUV off at 9am Tuesday explaining we beleive the transmission fluid would need replaced after some hard shifting we were experiencing. We also asked for a standard oil change to be done and replacing the break pads. We were told 24-48 hours. At 2pm Wednesday we had heard no follow up so we called for an update. We spoke to Daniel Danzen who told us transmission issues take up to a week for just a diagnosis and up to another week to repair. When asked if we could schedule a better time so we are not without a car for 2 weeks we were told no. I asked if at least the oil change and break pads were done so we could pick it up and schedule a time when we were prepared to be without our car for two weeks and they told us nothing was done. The car sat in the lot for over 24 hours without anyone looking at it. I've had to depend on rideshares during this time. We wanted the quality experience of a dealership working on our car and could have got better service at any corner lot. I urge you guys to not make appointments available if your not able to fulfill them in a timely manner. More

by howell1986 Verified Customer Verified Customer

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PROFESSIONAL AND COURTEOUS. TOOK CARE OF ALL MY NEEDS AND WAS PROMPT. DEFINITELY RECOMMEND THEM TO OTHERS! TOOK CARE OF ALL MY NEEDS AND WAS PROMPT. DEFINITELY RECOMMEND THEM TO OTHERS! More

by SSWILSON930 Verified Customer Verified Customer

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Service department uses AI to deal with customers. I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that st I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that still values its customers. More

by Brian_roedig Verified Customer Verified Customer

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