Karl Morales
Karl Morales at Hyundai of Wesley Chapel
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Karl Morales

Finance & Insurance Manager

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.5
93 Reviews
4.5

93 Reviews

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93 Reviews of Karl Morales

February 01, 2025

Dealership Rating
Employee Rating

Great service and drive to give you the best deal possible, without taking your kit and kaboodle. More

by RyanH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2025

Hyundai of Wesley Chapel responded

Hi Ryan: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Hyundai of Wesley Chapel! Sincerely, Manny Lopez Internet Sales Manager

January 13, 2025

Dealership Rating
Employee Rating

Great service, and they strive to get you the best deal possible, without feeling like you sold a kidney for it. More

by RyanH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2025

Hyundai of Wesley Chapel responded

Thank you so much, Ryan, for choosing Hyundai of Wesley Chapel! Please let us know if we can be of any more assistance. Sincerely, Manny Lopez Internet Sales Manager

January 10, 2025

Dealership Rating
Employee Rating

Great service, while doing the utmost to ensure a fair deal and a willingness to keep pushing for the best offer they can get for you. More

by RyanH
Recommend Dealer
Yes
Jan 12, 2025

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Ryan, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

December 22, 2024

Dealership Rating
Employee Rating

It has been 4 months since 8/28/24 dealership did not finalize lease agreement. Terrible terrible people manager Manual Lopez and GM Jose Fernandez treat customer very disrespectful More

by mo.alemdar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 26, 2024

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 14, 2024

Dealership Rating
Employee Rating

Terrible customer service. Fraud work ethic. Disrespectful. Bully. Lack of knowledge. Lying about agreement. Awful experience. Never ever step in this dealership. More

by mo.alemdar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jose Fernandez, David Watkins, Charlie Betances , Manual Lopez

Dec 18, 2024

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sincerely, Manny Lopez Internet Sales Manager

December 07, 2024

Dealership Rating
Employee Rating

Test drove a certified used vehicle that the service engine light was on during test drive. We were told it was fixed prior to us purchasing vehicle. Same warning light came on 2 days after service. Thi More

by MSTUART_1975
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lenord Arestil

Dec 11, 2024

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Jose Gesmondi Service Manager

December 04, 2024

Dealership Rating
Employee Rating

Dealership very clean and the employees and sales reps very pleasant to work with them. More

by BIGFOGPAPAJOE55
Service Communication
Recommend Dealer
Yes
Dec 05, 2024

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

December 03, 2024

Dealership Rating
Employee Rating

Wesley Chapel Hyundai was great! I set out to look at three different specific models from three different brands of cars. I had no experience with Hyundai prior to this. It was l More

by Charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Watkins

Dec 04, 2024

Hyundai of Wesley Chapel responded

Thank you, Charlie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Manny Lopez Internet Sales Manager

December 02, 2024

Dealership Rating
Employee Rating

Everyone was able to understand our situation and bring solutions that satisfied our needs. Leonard and Carlos were fantastic on their job! More

by Pastorangeldavid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

Hyundai of Wesley Chapel responded

Pastor Angel, We are so glad that Leonard, Carlos, and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sincerely, Manny Lopez Internet Sales Manager

November 11, 2024

Dealership Rating
Employee Rating

David was able to answer all my questions. He knew exactly what I was looking for and delivered. More

by HMS0520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Fernandez

Nov 12, 2024

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with David here at Hyundai of Wesley Chapel. Sincerely, Manny Lopez Internet Sales Manager

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