

72 Reviews
Write a Review72 Reviews of Karl Berner
July 01, 2025
Great team here. Friendly, quick to help you. Hassle-free, willing to go out thier way to get you a great deal. Friendly, quick to help you. Hassle-free, willing to go out thier way to get you a great deal. More
Other Employees Tagged: Tim O'Connell, Allan Marcial
July 01, 2025
I had such a pleasant experience with Mike at Naperville Toyota. He was nothing short of professional. He knew a lot about the car we were looking at and he made it very easy to understand the pricing. I wi Toyota. He was nothing short of professional. He knew a lot about the car we were looking at and he made it very easy to understand the pricing. I will definitely be buying more cars from this dealership. More
Other Employees Tagged: Mike Beck, Sam Guerra
June 29, 2025
Kyle is awesome! The dealership had reasonable prices with a company policy where there are no haggling baseline prices. I came in with a car in mind, and Kyle we The dealership had reasonable prices with a company policy where there are no haggling baseline prices. I came in with a car in mind, and Kyle went above and beyond in testing vehicles and even recommending a better vehicle! Overall, great experience and would absolutely recommend. More
Other Employees Tagged: Jose Rivera, Kyle Lackner
June 21, 2025
Our sales manager Harvey Nyien was amazing for us. Addressed all our concerns and questions, was detailed while walking us through all our package options for our RAV4. We were very comfortable throug Addressed all our concerns and questions, was detailed while walking us through all our package options for our RAV4. We were very comfortable through the entire process from walking in the dealership to doing a test drive to selecting our package to the finance department to driving our RAV4 home. Harvey even helped us set up all our interior options and helped schedule our first routine maintenance check up. We could not have had a better experience 5 stars for everyone at Naperville Toyota More

Other Employees Tagged: Harvey Nyien, Tim O'Connell, Mike Kalis
June 16, 2025
I spent several hours with Kyle reviewing two separate vehicles before eventually buying. Kyle was extremely helpful and informative. He took me to the Toyota of Naperville test track so we could run one vehicles before eventually buying. Kyle was extremely helpful and informative. He took me to the Toyota of Naperville test track so we could run one of the vehicles through some driving challenges. Kyle was very understanding of what I was looking for and helped me to overcome the challenges I was having in choosing between two vehicles. I would recommend Kyle for his honesty and transparency. He also helped to intercede for me in negotiating a trade-in value for my car. I would commend Kyle for his trustworthiness and his professionalism! Working with Kyle made what could normally have been a stressful situation turn out to be an extremely positive experience. More
Other Employees Tagged: Bobby Quintanilla, Kyle Lackner
June 15, 2025
I acquired a new 2025 Toyota Highlander Limited in June which is a very nice car but a car is a car. I have had exotic cars and other brands over the years and this was a special experience as the sales which is a very nice car but a car is a car. I have had exotic cars and other brands over the years and this was a special experience as the sales person, Barbara Aceto was the best of the best we have dealt with over many decades. Like Kris K. was spectacular. They gave me a new loaner to use for 9 days for free and could not have been more accommodating. I highly recommend Barbara and Kris and I know you will have a positive and special experience. More
Other Employees Tagged: Barbara Aceto , Kris K.
June 12, 2025
Superb service, largest inventory in the Western suburbs of Chicago area, no haggle pricing and competent staff - Jake, Ryan and Karl are all fantastic of Chicago area, no haggle pricing and competent staff - Jake, Ryan and Karl are all fantastic More
Other Employees Tagged: Ryan Botica, Jake Huizenga
June 07, 2025
I was very pleased with my experience. My sales guy, Nick Marsili, was great to work with. Personable, very patient (during our indecision), friendly, and knowledgeable about the vehicles My sales guy, Nick Marsili, was great to work with. Personable, very patient (during our indecision), friendly, and knowledgeable about the vehicles and process. The finance guy, Karl Berner, was easy to work with. He too had many great qualities that any dealership would love to have. More
Other Employees Tagged: Nicholas Marsili
May 29, 2025
Jake was professional, courteous and well informed on the product. The facility was modern, clean and well equipped with choices and help. product. The facility was modern, clean and well equipped with choices and help. More
Other Employees Tagged: Jake Huizenga
May 22, 2025
Great customer service, very patient in showing options and honest in recommendations. Willing to walk through and explain/clarify the options while financing! Such a great experience for my first vehicle! and honest in recommendations. Willing to walk through and explain/clarify the options while financing! Such a great experience for my first vehicle! More
Other Employees Tagged: Mike Beck, Bobby Quintanilla