Karissa Leduc
Karissa Leduc at Gary Rome Kia
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Karissa Leduc

Business Development Specialist

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.2
13 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

15 yrs, 4 mos

4.2

13 Reviews

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13 Reviews of Karissa Leduc

April 08, 2025

Dealership Rating
Employee Rating

I have a history with these gentlemen. My interactions with them have always surpassed my expectations. This latest interaction was due to my 2021 mars orange Kia Soul being totaled in a More

by MICHELEBOYLE728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2025

Gary Rome Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Gary Rome Kia!

March 24, 2025

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Employee Rating

Very disappointed with total delivery of Telluride, 2 small chips in windshield, which I guess they didn’t notice even though they said they replaced new front wipers as well as dime size dimple under pa More

by RONFASONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 27, 2025

Gary Rome Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Ron, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 16, 2025

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They were very helpful in helping me choose what car to get and give me a bunch of options More

by AUSTINWHITTEL799
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Justin Martin, Brian Boglisch, Steve Liptak, Mary Lavelli, Shaun Stevens , Dangelo Sanchez, Vanessa Williams

Feb 17, 2025

Gary Rome Kia responded

We are so glad that we had the opportunity to work with you, Austin, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 21, 2024

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great service. quick and easy. had friendly customer service. i would recommend to my friends. More

by MICHAELMARION43
Service Price Transparency
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Recommend Dealer
Yes
Dec 23, 2024

Gary Rome Kia responded

Thank you, Michael, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

December 18, 2024

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Awful. Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that More

by JONATHANASKEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 18, 2024

Gary Rome Kia responded

Thank you for bringing this to our attention, Jonathan, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 22, 2024

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Great dealership with great customer service and great employees and products. Very knowledgeable and cost of services is commendable. More

by FMILLSJR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 24, 2024

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2024

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They were awesome. They all were so professional and friendly. They explained all. And washed my car and vacuumed it also. I love that KIA dealership and it was so nice More

by annie.coro
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2024

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Nov 13, 2024

annie.coro responded

A great experience and more companies Should treat their customers like KIA does.

June 14, 2024

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Very friendly people, the waiting room was clean. They have coffee or tea for you and a TV you r watching. More

by DONNAROY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Boglisch

Jun 16, 2024

Gary Rome Kia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

August 27, 2023

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The front desk lady is discourteous . I waited long for my turn , she asked where is my car registration , which I forgot, I told her I will get it in my car , parking just few steps to t More

by Wela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 31, 2023

Gary Rome Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 28, 2023

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Employee Rating

THIS WAS A VERY SMOOTH EXPERIENCE EXCELLENT VALET SERVICE WHICH IS VERY MUCH APPRECIATED. THE CAR WAS WASHED 10 OUT OF 10 IN EVERY WAY. THANK YOU More

by QQUUBBIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Martin, Brian Boglisch, Mary Lavelli , Scott Bracci, Annique Kort, La'Toyia Martell, Dangelo Sanchez, Vanessa Williams

Jul 31, 2023

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

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