Karissa Carrasco
Karissa Carrasco at Cowboy Toyota
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Karissa Carrasco

Sales Professional

Cowboy Toyota

9525 E. RL Thornton Frwy
Dallas, TX 75228

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4.9
59 Reviews

Dealership Experience

1 yr, 4 mos

Industry Experience

9 yrs, 3 mos

Languages Spoken

English English

4.9

59 Reviews

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59 Reviews of Karissa Carrasco

June 05, 2024

Dealership Rating
Employee Rating

Karissa is the best sales woman I have met thus far. She is knowledgeable, fast and reliable. I was in and out of the dealership faster than I expected. Thanks again!! More

by tiffanystarks75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2024

Cowboy Toyota responded

Thank you for your business and this review, Tiffany. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2024

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Employee Rating

I was so upset to total my second camry. I also had a terrible experience at a different dealer. But my husband had been working with Karissa and she told us to come on by. It was after her More

by crystal.hamberlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2024

Cowboy Toyota responded

We are very happy to have provided you with such a positive experience, Crystal! We sincerely value your business and look forward to your next visit.

June 01, 2024

Dealership Rating
Employee Rating

So thankful for Karissa at Cowboy Toyota, they got me my dream car in a reasonable price range. Will definitely recommend to anyone I know! More

by R Humphreys
Recommend Dealer
Yes
Jun 02, 2024

Cowboy Toyota responded

Thanks for your feedback on your recent visit to Cowboy Toyota. It's great to hear that we were able to assist you and that you had such a positive experience.

May 31, 2024

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Employee Rating

I have been to 3 dealerships before this visit. Karissa Carrasco helped me get everything I wanted. She took the time to make sure I could get the deal and price I want and really valued what I had More

by beccafalcon29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2024

Cowboy Toyota responded

Hello Becca: Thanks for sharing about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

May 24, 2024

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Great customer service ; hopefully I get the opportunity to do more business in the future More

by richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Billy Goss

May 29, 2024

Cowboy Toyota responded

Thank you, Richard, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 24, 2024

Dealership Rating
Employee Rating

Karissa and Bob went out of their way to make sure my experience here was amazing! Thank you Cowboy Toyota for helping me buy my dream car!! More

by katfrisbee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Cannon

May 29, 2024

Cowboy Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Karissa and Bob met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

May 23, 2024

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Employee Rating

I feel like i was over charged for my vehicle i am paying 48,000 for 26/27,000 dollar vehicle so I’m happy about my vehicle but I feel like I was scammed honestly More

by ej2680
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Richard Breaud

Jun 01, 2024

Cowboy Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Tobias Fulton tfulton@cowboytoyota.com Bob Cannon bcannon@cowboytoyota.com

May 17, 2024

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Employee Rating

Carissa was very nice, very helpful and not overly pushy. My experience here was pretty good quick. Only thing I wish was a little bit different was how she asked for payment. It wasn’t very straightforward. More

by Rachaelrenee0127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2024

Cowboy Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well with Carissa and truly appreciate your feedback.

May 04, 2024

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Employee Rating

Karissa was so helpful! She went above the call of the job to help make sure we were happy and comfortable with our purchase. More

by Chas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Cowboy Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Karissa to be a positive one. Please don't hesitate to reach out if you need anything else.

April 06, 2024

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Employee Rating

Karissa was attentive, and responsive. She made the car buying process easy and as stress-free as possible. More

by Andrea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2024

Cowboy Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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