Karen Suarez
Karen Suarez at Oakes Kia
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Karen Suarez

Finance Manager

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.8
135 Reviews
4.8

135 Reviews

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135 Reviews of Karen Suarez

January 03, 2025

Dealership Rating
Employee Rating

Sales team was great but the Finance Manager was too pushy( didn’t listen to us) and felt like she forced us into buying a warranty. More

by deansamuel0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Arechiga, Chip Bashir

Jan 06, 2025

Oakes Kia responded

Thank you for sharing your feedback with us. We're glad to hear the sales team at Oakes Kia provided a positive experience, but we're sorry to learn about your encounter with our Finance Manager. Your comments are important and will be addressed internally as we strive to improve our service. If there's anything further you'd like to discuss, please feel free to reach out!

December 29, 2024

Dealership Rating
Employee Rating

It was a excellent service, the instalation was very comfortable, and the time to close the deal was good. More

by jdiaz112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lacey Marquess, Seth Isaacs

Dec 31, 2024

Oakes Kia responded

We're delighted to hear you had an excellent experience with us at Oakes Kia! It's great that the installation was comfortable and the deal process met your expectations. Thank you for choosing our team!

December 27, 2024

Dealership Rating
Employee Rating

The Oaks team worked tirelessly to ensure that I would get the best deal possible. Chip was attentive and responsive to all of my inquiries during the process. When Chip was out of the office Christian More

by kane451
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2024

Oakes Kia responded

Thank you for sharing your experience with us! We're delighted to hear that Chip and Christian provided attentive service and ensured a smooth process at Oakes Kia. We appreciate the trust you've placed in our team, especially given the distance involved. Safe travels ahead!

December 24, 2024

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Employee Rating

Lyric n Karen were great to work with I highly recommend asking to work with them! More

by Baba Ra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyric Kimley, Bob Lackland

Dec 26, 2024

Oakes Kia responded

We are thrilled to hear that you enjoyed working with Lyric and Karen at Oakes Kia! Thank you for your review!

December 20, 2024

Dealership Rating
Employee Rating

Travis was great. We were impressed with how he listened to our needs and preferences. He was incredibly patient and took the time to answer all our questions. He made More

by xalona.heartx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Lackland , Travis Petrovich

Dec 20, 2024

Oakes Kia responded

It's fantastic to hear that Travis provided such attentive and patient service at Oakes Kia! We're delighted you found the perfect vehicle with his help. Thank you for sharing your experience, and enjoy your new ride!

December 20, 2024

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Employee Rating

We've purchased cars there before and felt comfortable going there again. The used car warranty was much better than others. More

by HUSKERWELLS72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2024

Oakes Kia responded

Thank you for choosing Oakes Kia once again! We're delighted to hear that our used car warranty stood out and made your experience comfortable. We appreciate your continued trust in us!

December 19, 2024

Dealership Rating
Employee Rating

It was a weird experience they could have put a new bed cover on the nice Tacoma that I bought More

by berniederry.1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Iverson, Bob Lackland

Dec 19, 2024

Oakes Kia responded

Congratulations on your new Toyota Tacoma. We appreciate your business at Oakes Kia, and if you need anything else, please let us know.

December 09, 2024

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Employee Rating

We were at the dealership for about 4 hours and completed purchase of a new vehicle. We were pressured to buy additional things which is typical but still annoying. We had to go back to the dealership severa More

by Renee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Darren Iverson, Seth Isaacs

Dec 10, 2024

Oakes Kia responded

Renee, I apologize for any inconvenience you faced with paperwork and communication. We strive for a smooth process, so it's disappointing to learn we fell short here. Please feel free to reach out if you'd like us to address any remaining concerns or questions. Thank you, Meaghan Hill - Finance Director - 816-474-2900

December 08, 2024

Dealership Rating
Employee Rating

Tim worked hard to get us the car we wanted. Christian assisted when he was needed, Karen also worked hard to make sure we were covered and did a great job explaining everything. More

by bbaker_8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Hodde, Cristian Arechiga

Dec 10, 2024

Oakes Kia responded

We're delighted to hear that Tim, Christian, and Karen provided excellent service during your visit to Oakes Kia. It's great knowing our team worked together seamlessly to meet your needs. Thank you for sharing this feedback!

December 05, 2024

Dealership Rating
Employee Rating

The experience was great! Darrin was great to work with and made the process really easy. Oakes Kia had the exact car we wanted and we couldn’t be happier. More

by wendtelise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Iverson

Dec 06, 2024

Oakes Kia responded

We're delighted to hear that Darrin made your experience at Oakes Kia so enjoyable and easy! Thanks for choosing us, and enjoy your new car!

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