Karen Rodriguez

Scam me out of a purchase of a Shebly 2023 F150 truck came incorrect with chrome reels. They lied about the truck details package and the warranty. Criminal. Juan from the service department threatened t came incorrect with chrome reels. They lied about the truck details package and the warranty. Criminal. Juan from the service department threatened to call the cops on me After he treated me like xxxx, and I called him a Putz Because I got my car returned from work done, and it looked like it was driven through a construction site with the interior, completely dusty and dirty after taking eight months to finish the job. Completely took advantage of me. Sold the truck after work was completed and lost thousands Because the truck depreciated a lot since needing a bumper repair because the paint came from factory bad. Biggest joke ever will never buy another ford More

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That was a quickly and very good attention, was the first time that I buy a car so fast, was Nice time that I buy a car so fast, was Nice More

by ORDAZ711114 Verified Customer Verified Customer

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Great all around customer service from sales to service. Not sure why this review requires fifteen word minimum. Not sure why this review requires fifteen word minimum. More

by KEVIN.MULET Verified Customer Verified Customer

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Easy to buy, professional service and good customer service.I would always recommend it, Excellent service.I would always recommend it, Excellent More

by HAVBANES2008 Verified Customer Verified Customer

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Great experience! !! Juan Carlos fue muy buen vendedor y me asistio en todas mis necesidades . !! Juan Carlos fue muy buen vendedor y me asistio en todas mis necesidades . More

by HPUPPO Verified Customer Verified Customer

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Melissa was Excellent , she made the process so easy. Excellent customer Services and deals! Thank you Excellent customer Services and deals! Thank you More

by CHINEADELAO Verified Customer Verified Customer

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Valentina was a very good seller answered all our questions we will definitely come back again questions we will definitely come back again More

by VOLOSINS910 Verified Customer Verified Customer

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Very pleased with professionalism of Mister Felix Ortega, his attitude is a Plus for your company , I'll not change Kendall Ford service because of Him. his attitude is a Plus for your company , I'll not change Kendall Ford service because of Him. More

by Patricioziliani0 Verified Customer Verified Customer

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Always a good experience to be service at Ford of Kendall with Ralph Mendoza, he is the best! with Ralph Mendoza, he is the best! More

by AMALIA.RODRIGUEZ Verified Customer Verified Customer

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Mi esposa llevo el vehículo su cita a las 11am para servicio y un recall. El advisor le dijo 2 horas y que el vehículo seria entregado directamente hasta nuestro hogar. Todavia a las 6pm no teniamos no servicio y un recall. El advisor le dijo 2 horas y que el vehículo seria entregado directamente hasta nuestro hogar. Todavia a las 6pm no teniamos notification del estado del vehículo.Llame y la que me atendio fue un poco grosera. En fin el vehículo lo tuve que recoger al dia próximo y perder un dia de trabajo. Se que a veces las cosas se complican soy consiente de ello. Pero una llamada para comunicarnos hubiese hecho la diferencia y así se hacían los arreglos pertinentes. More

by JCPERFORMANCE302 Verified Customer Verified Customer

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