Karen Payne
Karen Payne at Audi Charlotte

Karen Payne

Audi Elite Brand Specialist

Audi Charlotte

9300 E Independence Blvd
Matthews, NC 28105

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12 Reviews
not yet
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12 Reviews

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12 Reviews of Karen Payne

September 24, 2024

Dealership Rating
Employee Rating

Audi gives me the run around over charge you and don't stand behind there parts More

by calibarchue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 30, 2024

Audi Charlotte responded

We appreciate your review and regret that we fell short of our 5 star standard, Cali. What you describe is not like us and I do apologize for any mishandling or miscommunication on our part. Please give Kevin Koteles, our Service Manager, or myself a call at your earliest convenience to discuss your visit in more detail. We look forward to hearing from you and appreciate the opportunity! Sincerely, Jeff Simmons General Manager

December 04, 2019

Dealership Rating
Employee Rating

Awesome sales experience! I had the pleasure of working with Karen Payne who really went above and beyond to assist me in finding the right car. She stayed well beyond her qui More

by brown.maryann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 05, 2019

Dealership Rating
Employee Rating

Came to look, left happy in a new Q5. Great dealership! What a great experience at Audi Charlotte. We drove from Fayetteville just to look and get information, but left in a new Q5. They made everything s More

by Patrick&Cheryl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Peppi Bonocore, Daniel Steven , Tobias Hengge

October 18, 2018

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Employee Rating

Excellent customer service and attentiveness! Highly recommend. From the moment you start looking for a car and even after you made the purchase they’re always there for support! More

by Darvaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Patrick "MAX" Montoya

July 17, 2018

Dealership Rating
Employee Rating

Karen Payne- Audi Enthusiast & Best Salesperson Karen Payne was amazing to work with. We purchased our 2nd Audi from Karen last month and she was by far the most knowledgeable, professional, and car More

by VW/Audi For Life!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 24, 2018

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Employee Rating

Max, Marcus, Peppi were awesome Turned down by many dealerships. Gave Mr Max a call and he assured me he will take good care of me and that's what he did. Not only did Mr Max get me More

by Baker27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Peppi Bonocore, Marcus Robbins , Patrick "MAX" Montoya

April 14, 2018

Dealership Rating
Employee Rating

Pleasant and helpful Malik was knowledgeable and pleasant.he showed me both the Q7 and Q5, which helped me in researching my next car. I fell in love with the Q7. Just wha More

by Baudi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Malik Campbell

February 12, 2018

Dealership Rating
Employee Rating

Love my new Q7 We had a great experience with Walter and Karen, we weren't totally sold on a Q7 but after looking at several, talking to them about the options, and More

by Shane Ratliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joy Tayco, Marcus Robbins

November 17, 2017

Dealership Rating
Employee Rating

Audi A6 We decided to go take a look at an Audi A4 we had seen online at Audi of Charlotte. Karen greeted us outside as she was returning from helping another More

by Maria B
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peppi Bonocore

October 30, 2017

Dealership Rating
Employee Rating

Great Experience! Ernesto, Patrick, Peppi and Karen made our experience enjoyable and flawless. Thanks so much for taking the time to help us get the car we’ve always w More

by Zabby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Peppi Bonocore , Ernesto Bonita, Patrick Hayden

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