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Karen Pattison
Karen Pattison at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Karen Pattison

Internet Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
93 Reviews
5.0

93 Reviews

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93 Reviews of Karen Pattison

January 03, 2025

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Employee Rating

Great dealership and always easy to go through the process with! Will continue to come back for next vehicle! More

by asnowball
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Recommend Dealer
Yes
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December 31, 2024

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Always friendly thorough consistent very honest considerate takes plenty of time with customers always takes good care of consumer after the sale More

by yaya.5373
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Coalby Graham, Mike Wheat , Bryan stanley

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Jan 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you found us friendly, thorough, and honest. I strive to provide exceptional care to our customers both during and after the sale. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 30, 2024

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James Wood is a great dealership to work with from start to finish! Professional, informative, and friendly! More

by anderson.jm
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker

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Jan 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide professional, informative, and friendly service from start to finish. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2024

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Karen did an outstanding job finding the car we wanted! She thoroughly covered all the features of the 2025 GMC Acadia. More

by hickoxfamily89
Recommend Dealer
Yes
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Dec 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that Karen did an outstanding job finding the 2025 GMC Acadia for you and that she provided a thorough overview of its features. We truly appreciate your feedback and hope to assist you again at James Wood Chevrolet Buick GMC Decatur in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 10, 2024

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Everyone is very friendly and professional. Karen Pattison worked for and achieved the best deal I was able to find. I am a repeat customer and will certainly shop here again in the future. More

by dgarrett10
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Dec 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We greatly appreciate your kind words about our team, especially Karen. It's fantastic to hear that you found the best deal at James Wood Chevrolet Buick GMC Decatur and that you're a repeat customer. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 30, 2024

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The customer service has always been great friendly and courteous and professional . The service department is clean More

by BWRANDOLPH4570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beau Bell, Starla Johnson, Bryan Stanley, Russell Fox, Jennifer Westerlund

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Dec 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently experienced great customer service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being friendly, courteous, and professional, and we appreciate your acknowledgment of our clean service department. We look forward to serving you again on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 25, 2024

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Karen is always helpful and knowledgeable. This is my 3rd car she has helped me with, and she makes the process very pleasant More

by jaime.stearns
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Recommend Dealer
Yes
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Nov 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Karen has consistently provided you with helpful and knowledgeable service at James Wood Chevrolet Buick GMC Decatur. It's great to know that your experience has been pleasant throughout your car-buying journey. We look forward to assisting you with your next vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 22, 2024

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all involved dedicated the amount of time needed for a satisfactory experience including the documents to be signed for sale and finance. More

by strotter310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker , Jeff Mawby

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Nov 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a satisfactory experience at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to ensuring every detail is taken care of for our customers. I appreciate your feedback and look forward to serving you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 19, 2024

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Employee Rating

Karen was amazing! But I did buy a demo and at week two it is going into the shop for an oil or transmission leak so really disappointed with already having issues with More

by kmbeck22
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us. While it's great to hear that Karen provided you with amazing service, I understand your concerns regarding the issues you've encountered with your new truck. Dependability is important, and I assure you that I strive for high standards in our vehicle inspections. Please reach out to me directly at James Wood Chevrolet Buick GMC Decatur, so I can assist you further with the service on your vehicle. I want to ensure that your concerns are addressed promptly. Thank you for choosing us! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 05, 2024

Dealership Rating
Employee Rating

Service reps are professional, the dealership is clean All work is done in a timely manner More

by BWRANDOLPH4570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Starla Johnson, Bryan Stanley

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Nov 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I am thrilled to hear that you found our service representatives professional and that you appreciated the cleanliness of James Wood Chevrolet Buick GMC Decatur. Timely service is a priority for us, and I'm glad that you had a positive experience. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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