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Karen Pattison
Karen Pattison at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Karen Pattison

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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
86 Reviews
5.0

86 Reviews

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86 Reviews of Karen Pattison

November 22, 2024

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all involved dedicated the amount of time needed for a satisfactory experience including the documents to be signed for sale and finance. More

by strotter310
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Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker , Jeff Mawby

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Nov 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a satisfactory experience at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to ensuring every detail is taken care of for our customers. I appreciate your feedback and look forward to serving you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 19, 2024

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Karen was amazing! But I did buy a demo and at week two it is going into the shop for an oil or transmission leak so really disappointed with already having issues with More

by kmbeck22
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Recommend Dealer
Yes
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Nov 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us. While it's great to hear that Karen provided you with amazing service, I understand your concerns regarding the issues you've encountered with your new truck. Dependability is important, and I assure you that I strive for high standards in our vehicle inspections. Please reach out to me directly at James Wood Chevrolet Buick GMC Decatur, so I can assist you further with the service on your vehicle. I want to ensure that your concerns are addressed promptly. Thank you for choosing us! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 05, 2024

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Service reps are professional, the dealership is clean All work is done in a timely manner More

by BWRANDOLPH4570
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Starla Johnson, Bryan Stanley

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Nov 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I am thrilled to hear that you found our service representatives professional and that you appreciated the cleanliness of James Wood Chevrolet Buick GMC Decatur. Timely service is a priority for us, and I'm glad that you had a positive experience. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 27, 2024

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Karen was great. I walked into the dealership to look at vehicles not necessarily going to buy just yet. I told Karen this And she still treated me kindly. When I le More

by mjuand11
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Recommend Dealer
Yes
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Oct 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate you taking the time to share your experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that Karen provided you with such great service and professionalism. I'm proud to have her on our team! If you have any more questions or need assistance in the future, feel free to reach out. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 22, 2024

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Absolutely wonderful experience with Karen as always! Love how she makes the process seamless and enjoyable. More

by tabtallas
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Recommend Dealer
Yes
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Oct 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with Karen at James Wood Chevrolet Buick GMC Decatur. It's great to know that she made the process seamless and enjoyable for you. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 04, 2024

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Karen & Rubin were great to work with! I have bought my 2nd truck I’ve purchased from James Wood’s Decatur TX and will buy from again in the future. Great people & great selection. More

by Big Mike
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Recommend Dealer
Yes
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Oct 07, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you had a fantastic experience working with Karen and Rubin at James Wood Chevrolet Buick GMC Decatur. It’s wonderful to know you’re enjoying your second truck from us. I look forward to assisting you again in the future! Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 25, 2024

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Buying a new vehicle at James Woods was a pleasant experience and one I would recommend. More

by ingram2
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Mayfield

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Sep 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that your experience buying a new vehicle at James Wood Chevrolet Buick GMC Decatur was pleasant. Your recommendation means a lot to us! We look forward to serving you again in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 20, 2024

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The best service anywhere! I would not go anywhere else since using James Wood Service and vehicles since 1988. Shawn Hooe is the best, and has become a friend who serves me w More

by CBROWN1945
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Jennifer Westerlund

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Sep 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur since 1988. It's fantastic to hear that Shawn has built a friendship with you while providing excellent service. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Sep 24, 2024

CBROWN1945 responded

This has been my to go to dealership for many years. The service is the best. Good work, dependable, always there for me! I feel like I’m one of them! Thanks to this dependable service that I trust! Shawn Hooe, I appreciate you so much!

September 07, 2024

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Karen was very professional yet friendly. She kept me well-informed in our prolonged wait for a 15 passenger van. More

by greenwd32
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Purchase Time
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Recommend Dealer
Yes
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Sep 09, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your wonderful experience! I'm glad to hear that Karen provided you with professional and friendly service while keeping you informed about your 15 passenger van. At James Wood Chevrolet Buick GMC Decatur, I strive to maintain open communication and make your experience as pleasant as possible. I hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 06, 2024

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Was good experience an was really pleased With the how everyone there attends u as they see u walk in More

by oscar.granado
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Recommend Dealer
Yes
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Sep 09, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful feedback, Oscar! I'm thrilled to hear that you had a good experience at James Wood Chevrolet Buick GMC Decatur and that our team made you feel welcome. I appreciate your kind words and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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