Karen Kingsley | Page 2

I bought my first vehicle from the Albany dealership in 2022, from the first service my vehicle needed up until yesterday I have dealt with Timothy Frank, he is so easy to talk to, he explains everything v 2022, from the first service my vehicle needed up until yesterday I have dealt with Timothy Frank, he is so easy to talk to, he explains everything very thoroughly, he walked me around my car explaining what was going to be done and approximately how long it would take, brought me to the counter and checked for any recalls , explained the cost and in detail the service that was going to be provided. Then proceeded to walk to to the waiting room , explained a few more things to me and came back when my vehicle was completed, went over the bill with me , walked me to the payment center and shook my hand and away I went . I can’t say enough good things about him. He is very kind and caring and I feel confident that he is offering me the proper service, I commend him for his customer service skills , it’s very important to me as a female that knows very little about vehicles, i appreciate his honesty. More

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Highly recommend Karen Kingsley as a salesperson. She was upfront and helpful at every step of the process. She was upfront and helpful at every step of the process. More

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I walked in with nothing in my head about even buying anything from Hyundai. I met with Karen and I explained everything that happened and what I was looking for and she knew right away what to show me a anything from Hyundai. I met with Karen and I explained everything that happened and what I was looking for and she knew right away what to show me and help me pick out a car that I would soon be so grateful for. It was a phenomenal experience. I have never experienced somebody so kind and thoughtful. Even after I bought the car. She checked in on me make sure everything was okay and I was able to text her to ask her questions about my car. I still can. What a wonderful dealership! What a wonderful way. They work down to the warranty that my own bank didn't really pay attention to. I will absolutely go back even to have my car checked on it will go there. Thank you Hyundai and Karen so much More

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Karen Kingsley helped my purchase and I can’t express my appreciation more. She was always attentive on any inquiries about the car I was looking for, responsive, and caring. appreciation more. She was always attentive on any inquiries about the car I was looking for, responsive, and caring. More

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Karen Kingsley was friendly and informative. She was able to find us the perfect cars in our price range and was never pushy! We will be going back to her in 3 years when our lease is up. She was able to find us the perfect cars in our price range and was never pushy! We will be going back to her in 3 years when our lease is up. More

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I recently leased a new Hyundai Tucson at Lia Hyundai. This was my 6th vehicle purchased or leased from Lia and I always service my vehicles there. I’ve had exceptional service there and especially my mos This was my 6th vehicle purchased or leased from Lia and I always service my vehicles there. I’ve had exceptional service there and especially my most recent experience with Karen Kingsley. She was knowledgeable, personable and she made my experience painless. More

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Karen Kingsley was absolutely amazing, From the beginning to the end. She knew exactly what to do! She understood what I was looking for. She was patient & made me feel comfortable in asking any questions I to the end. She knew exactly what to do! She understood what I was looking for. She was patient & made me feel comfortable in asking any questions I may have. She was great! More

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They were very courteous without being pushy. Answered all my questions and were very helpful Answered all my questions and were very helpful More

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Great experience purchasing my leased vehicle with Karen (sales)and Emily (finance). Everything was easy and efficient. (sales)and Emily (finance). Everything was easy and efficient. More

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Everyone, especially Karen Kingsley was so helpful in my car buying experience. The professionalism and friendliness that I experienced was beyond compare. I would definitely refer friends and family to L car buying experience. The professionalism and friendliness that I experienced was beyond compare. I would definitely refer friends and family to Lia Hyundai, especially Karen Kingsley. More

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