Karen Collins
Karen Collins at Nucar Chevrolet of New Castle

Karen Collins

Chevrolet Sales Manager

Nucar Chevrolet of New Castle

174 N Dupont Hwy
New Castle, DE 19720

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4.8
83 Reviews

Karen has 30+years of auto experience, and has spent 21 years with Nucar. She is just a mom that sells cars! Her daughter is her inspiration to succeed; when she was a single mom, failure was not an option. Her goal was to raise a strong, self sufficient daughter….mission accomplished!! Karen is now married to her wonderful husband Bob who will soon celebrate their 13th wedding anniversary. When she is not working, Karen enjoys spending time at the beach and loves working in her garden. Her philosophy is to treat her clients like family with the respect they deserve. She looks forward to earning your business! Karen knows you have a choice and would like to thank you for choosing Nucar and her!

Dealership Experience

21 yrs, 6 mos

Industry Experience

42 yrs, 6 mos

4.8

83 Reviews

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83 Reviews of Karen Collins

June 18, 2025

Dealership Rating
Employee Rating

Great people, great experience! Randy, made sure that I was comfortable in my deal and did not push me to make a decision I wasn’t ready for. More

by madison334718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2025

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're glad Randy provided a comfortable, no-pressure experience. We appreciate your kind words and hope you enjoy your new vehicle!

June 18, 2025

Dealership Rating
Employee Rating

Great people, great experience! Randy, made sure that I was comfortable in my deal and did not push me to make a decision I wasn’t ready for. More

by madison334718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2025

Nucar Chevrolet of New Castle responded

Thank you for the kind words! We're glad to hear Randy made you feel comfortable and supported throughout the process. We appreciate your trust and are happy you had a great experience!

June 17, 2025

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Employee Rating

Everything was great with Randy and Frank. Great experience overall. Just disappointed in your sales manager. She leaves a lot to be desired. Talking down to me 15 seconds after meeting me for More

by BTOUCHETTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2025

Nucar Chevrolet of New Castle responded

Thank you for your feedback and for recognizing Randy and Frank—we're glad they provided a great experience. We're truly sorry to hear about your interaction with our sales manager and how it impacted your visit. That’s not the impression we want to leave, especially after you traveled such a distance. We appreciate you bringing this to our attention and will address it internally to ensure a better experience moving forward.

June 12, 2025

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One thing about Randy is that he is very persistent and true to his word! More

by afell2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2025

Nucar Chevrolet of New Castle responded

Thank you for the kind words! We're glad to hear that Randy’s persistence and integrity stood out. We'll be sure to pass along your appreciation!

June 04, 2025

Dealership Rating
Employee Rating

The whole experience of buying my truck at NuCar was excellent. Kyi was a great salesman and I would recommend him and this dealership for your new or used car needs. More

by fjlewandowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Montelongo

Jun 05, 2025

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're thrilled to hear you had an excellent experience and that Kyi took great care of you. Enjoy your new truck, and thank you for the recommendation!

May 31, 2025

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Employee Rating

Our salesman was Jacob Madden and he was fantastic. Karen, and Frank in finance were great. Everything was explained in detail. More

by Nonnaof3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Madden, Frank Dionisi

May 26, 2025

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Employee Rating

Staff was very respectful and friendly and helped find solutions to meet my needs and goals. This has been my second transaction here and it was wonderful. More

by Steve R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2025

Nucar Chevrolet of New Castle responded

Hi Steve R. Thank you for your review and kind words about us here at Nucar Chevy. We appreciate the opportunity to earn your business, and we're thrilled you've worked with us two times now. Thank you!

May 14, 2025

Dealership Rating
Employee Rating

Nucar has been our go to for at least 35 years. From sales to service we love this dealership. We are in there every 2 to 3 years to pick up our new vehicles. Randy is excellent at getting us fam More

by dianede17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2025

Nucar Chevrolet of New Castle responded

Thank you for 35 years of loyalty and trust! We're honored to be your go-to dealership, and we're so glad Randy, Karen, and the entire team continue to provide a great experience. We truly appreciate your continued support!

May 13, 2025

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Employee Rating

Helpful And friendly staff Easy to deal with Very knowledgeable on the accessories and features More

by MAC9599
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2025

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're happy to hear our team made the process easy and informative for you. Enjoy your new ride!

May 04, 2025

Dealership Rating
Employee Rating

Excellent knowledgeable and professional service from sales to finance. They listened to our needs and worked hard to meet them. More

by lcnuno
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Dionisi , Doug kane

May 06, 2025

Nucar Chevrolet of New Castle responded

Thank you for the kind words! We're glad our sales and finance teams provided professional, attentive service. We appreciate your support and are happy we could meet your needs!

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