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Karen Anderson
Karen Anderson at BMW of Owings Mills

Karen Anderson

Client Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

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4.8
23 Reviews
4.8

23 Reviews

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23 Reviews of Karen Anderson

July 24, 2025

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Derrick,the service advisor,was extremely helpful from start to finish! He even helped to was my car so I could get out in a timely fashion. His customer service was outstanding!!! More

by skroh
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Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Jul 24, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that Derrick provided you with outstanding service at BMW of Owings Mills. It's great to know he went above and beyond to help you, including washing your car! We appreciate your support and look forward to serving you again in the future. Safe travels! Sincerely, The Team at BMW of Owings Mills

July 03, 2025

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The dealership is a bit small. The people are very kind, but can make mistakes from time to time. More

by reagan0
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Kim , Sharonda

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Jul 08, 2025

BMW of Owings Mills responded

Thank you for your feedback, Reagan. We're glad to hear that you found our team at BMW of Owings Mills to be kind. We strive to provide the best possible service, and we recognize that there's always room for improvement. If you have any specific concerns or would like to discuss your experience further, please feel free to reach out to us directly. We appreciate your input and hope to serve you better in the future! Sincerely, The Team at BMW of Owings Mills

July 01, 2025

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Pleasant staff delivering great customer service. They will do their best to find what you need and deliver. More

by josephallensummers
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Cushner

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Jul 01, 2025

BMW of Owings Mills responded

Joseph, thank you for your wonderful review! We truly appreciate your kind words about our staff and the customer service at BMW of Owings Mills. We strive to meet our customers' needs, and it's great to hear that we succeeded in your case. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 15, 2025

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Ms. Karen was great. Very patient with me . Made it possible for me to get my dream car More

by twilliamson831
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Recommend Dealer
Yes
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Jun 16, 2025

BMW of Owings Mills responded

Thank you for sharing your experience! We are thrilled to hear that Karen was able to help you with such patience and dedication. At BMW of Owings Mills, we aim to make your dream car a reality. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

June 14, 2025

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My experience was wonderful and I felt welcomed to be part of the family. Offering me drinks while waiting More

by bashb23
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Yes
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Jun 15, 2025

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that you had a wonderful experience at BMW of Owings Mills and felt welcomed as part of our family. Our team is dedicated to providing a comfortable environment, and we’re glad you enjoyed the refreshments during your visit. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

June 10, 2025

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Very professional and courteous enjoy the visit very helpful and knowledgeable really grateful. Very very thankful More

by mmckinne34
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Cushner

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Jun 10, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear you enjoyed your visit and found our team at BMW of Owings Mills to be professional and knowledgeable. Your gratitude means a lot to us. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 08, 2025

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Owens Mills BMW has been a pleasure to work with and they helped me find my perfect vehicle. More

by Mike England
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Kim

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Jun 09, 2025

BMW of Owings Mills responded

Thank you for your kind words, Mike! We're thrilled to hear that BMW of Owings Mills was able to help you find your perfect vehicle. It was a pleasure working with you, and we look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 06, 2025

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The staff are always polite courteous friendly and professional. They take time to explain everything and every step so I understand what is going to happen, they are knowledgeable. I am always made t More

by prescolg49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hess, Daniel Kim, Michelle Jackson, Daniel Cushner, Mark Johnson, Derrick Edwards

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Jun 07, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you consistently find our staff at BMW of Owings Mills to be polite, courteous, and professional. Your appreciation for our team's knowledge and dedication to ensuring you feel valued means a lot to us. We look forward to serving you again soon! Sincerely, The Team at BMW of Owings Mills

May 23, 2025

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Perfect service, Mark is very professional and keeps you informed. The pricing is well explained with no surprises. I have been going to this dealer for over 10 years and they have never disappointed. More

by thomas1470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Johnson

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May 23, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience at BMW of Owings Mills, and it’s great to know that Mark provided you with professional service and clear pricing. We truly appreciate your loyalty over the past 10 years and look forward to serving you for many more to come. Don’t hesitate to visit us again! Sincerely, The Team at BMW of Owings Mills

May 23, 2025

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I purchased my car, and continued getting excellent service for 8 years. I love this location. More

by lpbrooklyn50
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Trade-in Experience
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Recommend Dealer
Yes
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May 23, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that you’ve enjoyed your experience with us at BMW of Owings Mills for the past 8 years. Your loyalty means a lot to us, and we look forward to providing you with excellent service for many more years to come. Don't hesitate to visit us again! Sincerely, The Team at BMW of Owings Mills

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