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Kara Smith
Kara Smith at Conklin Ford Newton
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Kara Smith

Ford Assistant Service Advisor

Conklin Ford Newton

1500 E 3rd Street, Suite C
Newton, KS 67114

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of Kara Smith

January 19, 2025

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Employee Rating

Had a great experience with a recent recall on my F150. Everyone was fantastic with taking my call to the free shuttle service back and forth to my home and support staff in between. More

by jtyrelljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Newfer, Laura Titus, Matthew Montigny

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Jan 20, 2025

Conklin Ford Newton responded

Thank you for the fantastic review! We take recalls very seriously, and we do our best to make addressing the recalls as convenient and as quickly as possible. It’s been a pleasure serving you and we look forward to having you as one of our valued customers for many more years to come. -Laura Titus, Service and Parts Director Conklin Ford Newton

January 01, 2025

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Great customer service and great service department. Service advisor was very helpful and made me feel valued as a customer. More

by garykoehn10
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Jan 02, 2025

Conklin Ford Newton responded

We greatly appreciate your feedback, Gary! Our aim is to make sure every customer’s experience is a pleasant and happy one - and we're always thrilled to hear that we've delivered. Thank you again for choosing Conklin Ford, we look forward to having you as one of our valued customers for many more years to come! -Laura Titus, Service and Parts Director Conklin Ford Newton

December 31, 2024

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Friendly and helpful service department. Let me know about other things that needed attention. Would definitely go back. More

by Skeeter
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Recommend Dealer
Yes
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Dec 31, 2024

Conklin Ford Newton responded

We appreciate you taking time out to rate and review us! Our satisfied customers provide the best advertisement we could ask for. We genuinely thank you for your business and we hope you felt like part of the family during your visit. -Laura Titus, Service and Parts Director Conklin Ford Newton

December 29, 2024

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The people were attentive and friendly and helpful. They took great care of us. The vehicle was finished in a timely manner. More

by brian_shores2000@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Titus

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Dec 30, 2024

Conklin Ford Newton responded

We appreciate you taking the time to review us! Our service team is working hard every day to ensure our customers are served with the highest quality of customer care, and your feedback helps make that happen. We sincerely appreciate your business Brian, and look forward to your next visit. -Laura Titus, Service and Parts Director Conklin Ford Newton

December 26, 2024

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Very happy with my oil change experience. The service advisor lady was very friendly and knew her stuff! I appreciated the new tire quotes. I'll be back. More

by The67062barber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2024

Conklin Ford Newton responded

Exceptional customer service is what Conklin Ford strives to provide our customers with each time they visit. Thank you for taking the time to let us know how we did and for being a part of the Conklin Automotive family. We look forward to your next visit! -Laura Titus, Service and Parts Director Conklin Ford Newton

December 26, 2024

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Went in for alignment. They charged me for alignment even tho they did not fix alignment. They informed it pulled to the right after they aligned it. They should have conta More

by steevg.vasquez
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 26, 2024

Conklin Ford Newton responded

We always want our customer's experiences at Conklin to be the best and would like to discuss this with you further. At your convenience, please contact me at 316-283-1220. Thank you for your time and we sincerely apologize that you had a bad experience while you were here. We look forward to hearing from you so that we can find a resolution. -Laura Titus, Service and Parts Director Conklin Ford Newton

December 22, 2024

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Very accommodating and easy to work with! Nothing but great experiences each time! We have been very pleased! More

by jkwise19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Montigny

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Dec 23, 2024

Conklin Ford Newton responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please don’t hesitate to stop by or give us a call with any questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Laura Titus, Service and Parts Director Conklin Ford Newton

December 22, 2024

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We had a couple if our vehicles serviced there. They were great to work with and had good prices. More

by Jeremywills39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

Conklin Ford Newton responded

We really appreciate you taking the time to review us, Jeremy! Your word-of-mouth praise is all we could ask for. It was our pleasure to work with you and make sure your Ford is in good shape. We genuinely thank you for your business and look forward to your next visit! -Laura Titus, Service and Parts Director Conklin Ford Newton

December 21, 2024

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Employee Rating

Each person I encountered was attentive and listened to my concerns about my car and also worked diligently to locate me a loaner car because the appointment was accidentally written down for the wrong day More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Montigny , Carrie

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Dec 23, 2024

Conklin Ford Newton responded

Thank you so much for your feedback, DD! We take pride in going above and beyond to ensure our customers experience 5-star service and care. We’re delighted to see we delivered, and apologize for the mistake. Your business is truly appreciated, and we look forward to your next visit! -Laura Titus, Service and Parts Director Conklin Ford Newton

December 17, 2024

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Employee Rating

They were very friendly and helpful during the servicing of my vehicle. Great professionalism in their conduct as well More

by intemannkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 17, 2024

Conklin Ford Newton responded

We appreciate you taking time out to give your feedback! Our highest priority is satisfying our customers, and we are overjoyed to know that our team made that happen for you. We genuinely thank you for your business and look forward to your next visit! -Laura Titus, Service and Parts Director Conklin Ford Newton

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