Kamila Pelliccia

A great experience. Zoe made what is normally a stressful task very easy and comfortable. Zoe made what is normally a stressful task very easy and comfortable. More

by Jim Verified Customer Verified Customer

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As a vulnerable female senior, this was the first time purchasing a vehicle on my own with no vehicle/mechanical savy male to guide me. Matt Bouchard & Kamilla Pelliccia both were extremely sensitive to purchasing a vehicle on my own with no vehicle/mechanical savy male to guide me. Matt Bouchard & Kamilla Pelliccia both were extremely sensitive to what I was looking for in a vehicle and my budget. They were very professional, patient and informative with me. I felt very comfortable with these two individuals from the onset right through the completion of the transaction. I want to mention that all other staff that I encountered were all very friendly and respectful even though I had no business dealings with them. This was truly old fashioned customer service experience at it's best instead of the nuevo customer service we experience today. More

by rclecce Verified Customer Verified Customer

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Zoe Rondeau, our sales person, was helpful and very knowledgeable. The process was smooth and efficient. Kamilla,, the sales manager was very helpful and professional. Both were pleasant to work with. knowledgeable. The process was smooth and efficient. Kamilla,, the sales manager was very helpful and professional. Both were pleasant to work with. Our experience at Scranton Chevrolet of Norwich was our best new car experience ever. More

by mconnolly24 Verified Customer Verified Customer

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Extremely calming experience to what can be a stressful situation when buying a car. Professional yet there was absolutely no pressure. I didn’t feel like I was part of a someone’s quota. situation when buying a car. Professional yet there was absolutely no pressure. I didn’t feel like I was part of a someone’s quota. More

by tmfreeman Verified Customer Verified Customer

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The experience was enjoyable, Zoe was knowledgeable, and I got the car I wanted the same day. I got the car I wanted the same day. More

by RBHAY60 Verified Customer Verified Customer

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Ray did an excellent job and was very patient when i was trying to get account unfroze trying to get account unfroze More

by SCHEETZ52 Verified Customer Verified Customer

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I cannot recommend this dealership enough. From start to finish, the team at this dealership went above and beyond to ensure that I was completely satisfied with my car buying experience. Kevi From start to finish, the team at this dealership went above and beyond to ensure that I was completely satisfied with my car buying experience. Kevin and Domenic truly exemplified what it means to provide exceptional customer service. They worked tirelessly to rectify a situation that was not even the dealership's fault and made sure that I was taken care of every step of the way. After months of frustration trying to get help from GMC, Kevin and Domenic stepped in and helped me find the perfect vehicle for my needs. Their advocacy and communication skills were unmatched, and I am so grateful for all of their hard work. The rest of the team, including Matt and Kamilla, were equally as amazing. Matt helped me process the find of the perfect vehicle, and Kamilla made the finance process a breeze. Every step of the way, I was treated with respect and professionalism, and the transaction was smooth and seamless. I am now the proud owner of a beautiful and safe vehicle for my family, all thanks to the incredible team at this dealership. If you are in the market for a new car, I highly recommend giving them a visit. You will not be disappointed. More

by laurenmrichmond82 Verified Customer Verified Customer

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I cannot recommend this dealership enough. From start to finish, the team at this dealership went above and beyond to ensure that I was completely satisfied with my car buying experience. Kevi From start to finish, the team at this dealership went above and beyond to ensure that I was completely satisfied with my car buying experience. Kevin and Domenic truly exemplified what it means to provide exceptional customer service. They worked tirelessly to rectify a situation that was not even the dealership's fault and made sure that I was taken care of every step of the way. After months of frustration trying to get help from GMC, Kevin and Domenic stepped in and helped me find the perfect vehicle for my needs. Their advocacy and communication skills were unmatched, and I am so grateful for all of their hard work. The rest of the team, including Matt and Kamilla, were equally as amazing. Matt helped me find the perfect vehicle, and Kamilla made the finance process a breeze. Every step of the way, I was treated with respect and professionalism, and the transaction was smooth and seamless. I am now the proud owner of a beautiful and safe vehicle for my family, all thanks to the incredible team at this dealership. If you are in the market for a new car, I highly recommend giving them a visit. You will not be disappointed. More

by laurenmrichmond82 Verified Customer Verified Customer

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This is my third vehicle purchased here and it’s always a good, stress free experience. good, stress free experience. More

by RBHAY60 Verified Customer Verified Customer

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Deal was pretty painless. Zoe is clearly new at her job but has no issues with her. Rick came out to perform the price haggling which again was painless. I feel I got a reaso Zoe is clearly new at her job but has no issues with her. Rick came out to perform the price haggling which again was painless. I feel I got a reasonable deal on my trade in as well as the price for my new (used) truck. The whole process of buying a vehicle now is seamless and efficient (paperwork etc..) My only complaint in the transaction was the cleaning of my new vehicle. It was mediocre with no attention to detail, several missed areas on the outside of the truck. More

by Medic2618 Verified Customer Verified Customer

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