Kaleb Perkins

I am extremely disappointed with the lack of professionalism at Audi of Columbia. My car has been sitting there for 3 weeks, and I still have no update or estimated time on when it will even be professionalism at Audi of Columbia. My car has been sitting there for 3 weeks, and I still have no update or estimated time on when it will even be looked at. No one has reached out with any status update in all this time, which is completely unacceptable for a luxury brand dealership. On top of the inconvenience, I was not offered a loaner vehicle, leaving me without transportation while my car remains untouched. It is clear they do not have the proper staff or trained technicians to service electric vehicles, which raises serious concerns for Audi owners who rely on them for specialized care. Audi of Columbia needs to invest in skilled, properly trained EV technicians, and improve communication with customers. The level of disregard shown throughout this experience is unprofessional, disappointing, and does not reflect the standard expected from an Audi dealership. More

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Knowledgeable team and good communication. Waiting area has nice amenities and work stations are available. Waiting area has nice amenities and work stations are available. More

by ANDREW@SATTLERCONSULTING.COM Verified Customer Verified Customer

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I drop my suv off to get a oil change and that was done quickly quickly More

by bwmusicbusiness Verified Customer Verified Customer

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Linda was extremely helpful and kept us updated every step of the service process. The service manager provided a detailed video and rundown of the status of our vehicle’s inspection. step of the service process. The service manager provided a detailed video and rundown of the status of our vehicle’s inspection. More

by Lintingerg Verified Customer Verified Customer

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Another great experience at Audi of Columbia. Linda Hughes was such a fantastic service advisor. She was invaluable and accommodating with my service needs. Audi of Columbia is ALWAYS a MUST for Linda Hughes was such a fantastic service advisor. She was invaluable and accommodating with my service needs. Audi of Columbia is ALWAYS a MUST for my car service needs. All the representatives I've dealt with were always top-notch, from sales (Jarret Cox) to service (Kaleb Perkins & Linda Hughes). Audi of Columbia sets the standard for all service centers!!! More

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Always a great experience with Chris and Ms. Linda! Also, the detailed video from my mechanic was thorough and easy to follow. Great team! Linda! Also, the detailed video from my mechanic was thorough and easy to follow. Great team! More

by ebell22 Verified Customer Verified Customer

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Kaleb was very professional and friendly. My first time at this dealership since I just relocated to the area and will definitely be back for service needs on my Audi tt convertible My first time at this dealership since I just relocated to the area and will definitely be back for service needs on my Audi tt convertible More

by sshenry74 Verified Customer Verified Customer

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The service was excellent, the staff is very knowledgeable and they are very accomadating to the customers. knowledgeable and they are very accomadating to the customers. More

by bettydement2 Verified Customer Verified Customer

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The service experience here was great and easy from start to finish. Kaleb and the service team did an excellent and thorough job. Loved that they sent updates throughout the whole process including a video to finish. Kaleb and the service team did an excellent and thorough job. Loved that they sent updates throughout the whole process including a video of the inspection. Will definitely be back. More

by jacqueline.teves Verified Customer Verified Customer

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They provide outstanding customer service and top notch service for my vehicles! If you are in need of getting your vehicle serviced, then they are your number 1 choice! service for my vehicles! If you are in need of getting your vehicle serviced, then they are your number 1 choice! More

by dwade112700 Verified Customer Verified Customer

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