Kaleb Ortiz

Very helpful and able to work with my requests. Definitely coming back to this dealership Definitely coming back to this dealership More

by IGGY888 Verified Customer Verified Customer

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Friday was the first time I experienced the new ownership. I really enjoyed working with Kaleb very professional and very friendly. ownership. I really enjoyed working with Kaleb very professional and very friendly. More

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Super easy, super clean, super fast, and honest. Kaleb Ortiz walk me through everything and stayed in communication with me until the car was done. The shuttle service was very fast and easy. I will Kaleb Ortiz walk me through everything and stayed in communication with me until the car was done. The shuttle service was very fast and easy. I will return. More

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They do great works on time. They are helpful helpful.their customer service & price are wonderful. They are helpful helpful.their customer service & price are wonderful. More

by zalalemromi Verified Customer Verified Customer

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My rating is based on a single service visit that included tire rotation and recalls. included tire rotation and recalls. More

by BU Verified Customer Verified Customer

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Always a pleasure, surprised to know how many points I had. Used them on my oil change. had. Used them on my oil change. More

by richard.rene.trejo Verified Customer Verified Customer

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Team is always helpful and responsive. I trust their service recommendations for items I did not request. I trust their service recommendations for items I did not request. More

by tkmw86 Verified Customer Verified Customer

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Very helpful and super quick service. So pleased with the assistance I received. Thanks guys! So pleased with the assistance I received. Thanks guys! More

by alexander.mcrae Verified Customer Verified Customer

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The service was great! Efficient, quick and friendly! I’ve been to other Ford dealerships where this has not been the case so thank you! Efficient, quick and friendly! I’ve been to other Ford dealerships where this has not been the case so thank you! More

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Service rep Caleb great. Management needs to review procedures when an employee is out. My car service was complete on a Friday. I was never notified. Called Friday and Sat v Management needs to review procedures when an employee is out. My car service was complete on a Friday. I was never notified. Called Friday and Sat voicemail was full. On Monday I called Caleb who had been out sick Friday. He thought I had picked up the car on Friday. Please find a better way of tracking cars through service when something unusual happens. I had to change set plans for the entire weekend because I had no car - when it was ready on Friday! No one from management ever spoke with me. Ricky from parts went out of his way to try to track down my car. Parts was the only department that ever answered their phone. More

by Kathyswick Verified Customer Verified Customer

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