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Kaleb Ortiz
Kaleb Ortiz at Murgado Ford of Chicago
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Kaleb Ortiz

Service Advisor

Murgado Ford of Chicago

2501 N Elston Ave
Chicago, IL 60647

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4.9
9 Reviews
4.9

9 Reviews

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9 Reviews of Kaleb Ortiz

February 21, 2025

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Employee Rating

Jack and Jill went up the hill to fetch a piail of water. Jack fell down and broke his crown, and Jill came tumbling after. More

by winnchicago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Lawshea

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Feb 21, 2025

Murgado Ford of Chicago responded

Thanks for the five-star review!

February 19, 2025

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Fantastic service like always and I’ll always go there, happy to help, thank you More

by Julio.Garcia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez, Aimmey Garcia, April Lawshea, Grant Mckay, Joshua Smith, Philip Mugan

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Feb 20, 2025

Murgado Ford of Chicago responded

We appreciate your loyalty! Thanks for your kind words—we’re always happy to help!

February 17, 2025

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It was a deal of a life time for me and it was like a family affair!!! More

by twnrangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tray Hill, Gabe Diaz

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Feb 18, 2025

Murgado Ford of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

February 17, 2025

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Good service and communication; Josh was great and check-out assistance was very considerate of the customer. More

by cwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Smith

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Feb 18, 2025

Murgado Ford of Chicago responded

Thank you for your kind words! We're happy to hear Josh provided great service and that the check-out process was smooth. We appreciate your feedback and look forward to assisting you again!

February 05, 2025

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Employee Rating

Overall great, prompt service, service reps provide detail information on your vehicle, going over the service provided and need it service with the estimated cost More

by juancalahorrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Murgado Ford of Chicago responded

Thank you for your feedback! We’re glad to hear that you received prompt service and detailed information about your vehicle. Providing clear communication and transparency is important to us, and we appreciate your kind words!

February 03, 2025

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Employee Rating

Good experience. Everyone was very professional. How many surveys am I going to get. Last one I'm doing More

by c_maric
Workmanship
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Murgado Ford of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great service experience!

January 31, 2025

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Everything was top shelf people good service was great too will come back for sure More

by pjosephbay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Murgado Ford of Chicago responded

Thank you for your kind words! We're glad you had a top-notch experience and look forward to welcoming you back in the future!

January 31, 2025

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Employee Rating

Great service. Employee very kind and helpful...they treat me with respect and amiability. Very fest service thanks to everyone More

by Moises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez, Aimmey Garcia, April Lawshea

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Jan 31, 2025

Murgado Ford of Chicago responded

Thank you for your kind words! We're glad you had a great experience and that our team provided fast, respectful, and helpful service. We appreciate your support and look forward to assisting you again!

January 31, 2025

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Employee Rating

Best service I've ever had on a car! Incrediblly efficient, friendly, kind staff. So grateful!! More

by KathrynGoetzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez, Mikelle Lyons, Aimmey Garcia, April Lawshea, Grant Mckay, Joshua Smith, Marta Garcia, Philip Mugan

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Jan 31, 2025

Murgado Ford of Chicago responded

Thank you for your wonderful feedback! We're thrilled to hear you had the best service experience with us. Our team takes pride in being efficient and friendly, and we truly appreciate your support. Looking forward to serving you again!

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