

Industry Experience
19 yrs, 4 mos
52 Reviews
Write a Review52 Reviews of Kaleb Ortiz
April 26, 2025
They did great on my vehicle. However, the estimate I was told was $700 but it ended up being $930. I would have liked a clearer estimate (including labor) before having to pay fo However, the estimate I was told was $700 but it ended up being $930. I would have liked a clearer estimate (including labor) before having to pay for it. More
April 13, 2025
Efficient and communicative - amazing help with my car and helping me understand what was going on and helping me understand what was going on More
Other Employees Tagged: Jessica Hernandez, April Lawshea, Grant Mckay, Aimmey Garcia, Joshua Smith, Michael Hedrick, Randy Holder
April 12, 2025
Nice place, quick repair, they were professional and friendly, they fixed my car in 2 hours. friendly, they fixed my car in 2 hours. More
Other Employees Tagged: Jessica Hernandez, April Lawshea, Grant Mckay, Aimmey Garcia, Joshua Smith, Michael Hedrick, Randy Holder
April 10, 2025
The staff was really nice and professional. The issue is that of & on randomly, my seatbelt signal beeps, though my seatbelt is fasten and no one else is in the car. Nothing‘s on the seat so I The issue is that of & on randomly, my seatbelt signal beeps, though my seatbelt is fasten and no one else is in the car. Nothing‘s on the seat so I took it in and they couldn’t find nothing wrong so it was like a waste of a trip & time and then whenever it does it, I have to bring it in and when it does it, they said the service department closes like at four or something, its just really a frustrating & to have a fairly new car, I got it last year brand new October 2024 and I have this issue since I drive it off the lot and no one could figure out what’s wrong with it and I’m really disappointed in the Mach E Mustang. More
Other Employees Tagged: Jessica Hernandez, April Lawshea, Grant Mckay, Aimmey Garcia, Joshua Smith, Michael Hedrick, Randy Holder
April 09, 2025
My car was taken in after a very short wait. Everything was done & my car washed. Everyone was so nice and explained everything to me. I would definitely recommend this dealer. Everything was done & my car washed. Everyone was so nice and explained everything to me. I would definitely recommend this dealer. More
Other Employees Tagged: Jessica Hernandez, April Lawshea, Grant Mckay, Aimmey Garcia, Joshua Smith, Michael Hedrick, Randy Holder
April 07, 2025
Efficient and kind. They got us in right away and we appreciate it. Thank you. They got us in right away and we appreciate it. Thank you. More
Other Employees Tagged: Jessica Hernandez, April Lawshea, Grant Mckay, Aimmey Garcia, Joshua Smith, Michael Hedrick, Randy Holder
April 07, 2025
Quick lane service was great and it took less than 1 hour to get service done to get service done More
Other Employees Tagged: April Lawshea, Joshua Smith
April 07, 2025
Service rep was great. They need to improve on communication. They had to keep my car 1 extra day waiting for a part. My service rep was Out sick that next day. They fixed They need to improve on communication. They had to keep my car 1 extra day waiting for a part. My service rep was Out sick that next day. They fixed my car and no one notified me it was finished. I tried calling Friday and Saturday to ask if it was done. No answer. Voicemail for all departments were full. I texted messages. No answer. Finally on Monday I got through. My rep told me he had been out sick and thought I had picked up the car Friday. Very frustrated I had to give up weekend plans due to no car. Like I said good rep, good service very poor communications and team follow through. More





