Kaleb Ortiz

Very easy to deal with and process ok ok ok ok ok ok ok ok ok ok ok More

by Bmacnamra33 Verified Customer Verified Customer

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Efficient and communicative - amazing help with my car and helping me understand what was going on and helping me understand what was going on More

by kimmyh15 Verified Customer Verified Customer

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Nice place, quick repair, they were professional and friendly, they fixed my car in 2 hours. friendly, they fixed my car in 2 hours. More

by oykuakay8 Verified Customer Verified Customer

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The staff was really nice and professional. The issue is that of & on randomly, my seatbelt signal beeps, though my seatbelt is fasten and no one else is in the car. Nothing‘s on the seat so I The issue is that of & on randomly, my seatbelt signal beeps, though my seatbelt is fasten and no one else is in the car. Nothing‘s on the seat so I took it in and they couldn’t find nothing wrong so it was like a waste of a trip & time and then whenever it does it, I have to bring it in and when it does it, they said the service department closes like at four or something, its just really a frustrating & to have a fairly new car, I got it last year brand new October 2024 and I have this issue since I drive it off the lot and no one could figure out what’s wrong with it and I’m really disappointed in the Mach E Mustang. More

by 1stopshopwellness Verified Customer Verified Customer

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My car was taken in after a very short wait. Everything was done & my car washed. Everyone was so nice and explained everything to me. I would definitely recommend this dealer. Everything was done & my car washed. Everyone was so nice and explained everything to me. I would definitely recommend this dealer. More

by dsantuc14 Verified Customer Verified Customer

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Front cruise control sensor recalibration Brought my flex in for calibration and it was done the same day. in for calibration and it was done the same day. More

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Efficient and kind. They got us in right away and we appreciate it. Thank you. They got us in right away and we appreciate it. Thank you. More

by anmoroney Verified Customer Verified Customer

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Quick lane service was great and it took less than 1 hour to get service done to get service done More

by Mmiran23 Verified Customer Verified Customer

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Service rep was great. They need to improve on communication. They had to keep my car 1 extra day waiting for a part. My service rep was Out sick that next day. They fixed They need to improve on communication. They had to keep my car 1 extra day waiting for a part. My service rep was Out sick that next day. They fixed my car and no one notified me it was finished. I tried calling Friday and Saturday to ask if it was done. No answer. Voicemail for all departments were full. I texted messages. No answer. Finally on Monday I got through. My rep told me he had been out sick and thought I had picked up the car Friday. Very frustrated I had to give up weekend plans due to no car. Like I said good rep, good service very poor communications and team follow through. More

by Kathyswick Verified Customer Verified Customer

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I had a great experience in a professional environment, with excellent customer service provided by Mr. Ortiz. I will definitely return for another service. Thank you. with excellent customer service provided by Mr. Ortiz. I will definitely return for another service. Thank you. More

by leopardo3011@att.net Verified Customer Verified Customer

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