110 Reviews
Write a Review110 Reviews of Kaitlyn Gray
October 26, 2024
Started the day with a flat tire. Spare tire put on thanks to Subaru Roadside Assistance. Drove into Secor Subaru without an appointment and Kaitlyn found a technician available to Spare tire put on thanks to Subaru Roadside Assistance. Drove into Secor Subaru without an appointment and Kaitlyn found a technician available to repair the tire, remount it and send me on my way with a complimentary car wash. My day ended SO much better than it started! More
October 22, 2024
I find my experience with dropping off my Subaru for service easy and effortless. I appreciate the text messages on my vehicle’s progress report and the estimate time of being finished. service easy and effortless. I appreciate the text messages on my vehicle’s progress report and the estimate time of being finished. More
Other Employees Tagged: Kyle Pullen
October 10, 2024
I could Not have had a more pleasant experience then The one I had at the dealership. one I had at the dealership. More
Other Employees Tagged: Shawn Murray, Anastacia Rebell, Kyle Pullen, Rebecca Nutt , The gentleman who drove me back-and-forth to my home for the required update on my Subaru was exceptionally nice
October 10, 2024
Kyle was nice and helpful. He explained everything that was going to happen and kept me up to date on what was going on with my car and how they were going to fix it. He explained everything that was going to happen and kept me up to date on what was going on with my car and how they were going to fix it. More
Other Employees Tagged: Kyle Pullen
October 02, 2024
Always satisfied with Subaru in New London. Very helpful and even got me in last minute for an oil change before my trip. Great work! Very helpful and even got me in last minute for an oil change before my trip. Great work! More
Other Employees Tagged: Shawn Murray
September 30, 2024
Advisor was awesome. Quality work without pressure to do more than what I thought necessary. Quality work without pressure to do more than what I thought necessary. More
Other Employees Tagged: Shawn Murray, Anastacia Rebell, Kyle Pullen, Rebecca Nutt
September 26, 2024
Was told needed to replace battery . Took battery to where I purchased in December and did a test and gave me results with actual numbers and battery is fine. My batttery has a 2 year r Took battery to where I purchased in December and did a test and gave me results with actual numbers and battery is fine. My batttery has a 2 year replacement warranty on it. More
September 26, 2024
Good communication and good service oxe for my emergency fix when I wad traveling to NH for business. fix when I wad traveling to NH for business. More
Other Employees Tagged: Shawn Murray
September 12, 2024
Always very accommodating . I always get my service done there. Over 5 years dealing with this dealership I always get my service done there. Over 5 years dealing with this dealership More
Other Employees Tagged: Shawn Murray
September 10, 2024
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Other Employees Tagged: Shawn Murray, Anastacia Rebell, Kyle Pullen, Rebecca Nutt