Kaitlyn Gray
Kaitlyn Gray at Secor Subaru
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Kaitlyn Gray

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.8
102 Reviews
4.8

102 Reviews

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102 Reviews of Kaitlyn Gray

September 12, 2024

Dealership Rating
Employee Rating

Always very accommodating . I always get my service done there. Over 5 years dealing with this dealership More

by MITZELOU
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray

Sep 13, 2024

Secor Subaru responded

Thank you for your loyalty over the past 5 years! We're glad to hear that Secor Subaru continues to meet your service needs. We look forward to serving you in the future!

September 10, 2024

Dealership Rating
Employee Rating

Xxx c c c x c z z z z k y p w u More

by GDASHRIVER1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 11, 2024

Secor Subaru responded

Thank you for the five-star rating! We'll see you next time! - Secor Subaru

September 09, 2024

Dealership Rating
Employee Rating

My car was actually totaled and Kyle and the whole dealership was supportive and very effective at communicating with me and my insurance agency More

by lsamton
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen

Sep 10, 2024

Secor Subaru responded

We're glad to hear Kyle and the Secor Subaru team were able to support you through a tough situation. Thanks for sharing your experience!

September 07, 2024

Dealership Rating
Employee Rating

The team at Secor takes care of our car in a timely and friendly manner at a reasonable price. More

by Andymeeks
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Eggert

Sep 09, 2024

Secor Subaru responded

Andy, thank you for trusting the Secor Subaru team with the care of your vehicle! We appreciate your kind review and look forward to seeing you next time!

September 06, 2024

Dealership Rating
Employee Rating

OK, I really hate these type of surveys that ask for a written review statement. More

by TIGA34
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray

Sep 06, 2024

Secor Subaru responded

We appreciate your review and star rating. We hope to assist you again! - Secor Subaru

July 05, 2024

Dealership Rating
Employee Rating

Excellent service friendly knowledgeable staff always willing to help vehicle is always cleaned on my pickup day More

by LUNDYSEAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 05, 2024

Secor Subaru responded

Thank you for the kind words! We're delighted to hear that our team at Secor Subaru provided excellent service and kept your vehicle spotless. We appreciate your support!

June 20, 2024

Dealership Rating
Employee Rating

Becky and Kaitlyn were very efficient and pleasant to work with. I feel I was well served. More

by rmfarmer48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Rebecca Nutt

Jun 21, 2024

Secor Subaru responded

Thank you for coming to see our team! We hope to see you again! - Secor Subaru

June 16, 2024

Dealership Rating
Employee Rating

Hassle free service, quick to notify when car is ready for pick up and pricing is fair. Associate team is also friendly More

by alex_heroux
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

Jun 17, 2024

Secor Subaru responded

Thank you for sharing your positive experience with Secor Subaru! We're glad to hear our team provided hassle-free service and fair pricing. We appreciate your support!

June 13, 2024

Dealership Rating
Employee Rating

Service is good. Shawn Katie and Becky were very helpful and polite in handling my service needs! I was grateful I was given a loaner car over the 2 days my vehicle More

by DIANEPEZZOLESI
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2024

Secor Subaru responded

Diane, we're delighted to hear that Shawn, Katie, and Becky provided you with excellent service at Secor Subaru. Thanks for sharing your positive experience!

June 06, 2024

Dealership Rating
Employee Rating

Kyle and the dealership alwats are professional, willing to listen and answer questions as ybey discuss the plan for the car. He has an excellent rappor with the customers. More

by MARIA.MOULTHROP
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 10, 2024

Secor Subaru responded

Maria, thank you for highlighting Kyle's professionalism and rapport with customers at Secor Subaru. We appreciate your feedback!

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