Kaitlyn Gray
Kaitlyn Gray at Secor Subaru
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Kaitlyn Gray

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.8
118 Reviews
4.8

118 Reviews

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118 Reviews of Kaitlyn Gray

February 25, 2025

Dealership Rating
Employee Rating

Kaitlyn Gray is an excellent service representative. Initially, she explained in detail the services to be be performed, the approximate time the service would take and the process for returning the veh More

by DAMONPAT
Service Price Transparency
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Recommend Dealer
Yes
Feb 26, 2025

Secor Subaru responded

We're delighted to hear that Kaitlyn provided such a detailed and professional service experience at Secor Subaru. Thank you for sharing your positive feedback, and we're glad the process was smooth for you!

February 21, 2025

Dealership Rating
Employee Rating

Great service polite and explained everything . Good job also thanks for washing car of salt More

by PSCHUYLERG
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Recommend Dealer
Yes
Feb 24, 2025

Secor Subaru responded

Thank you for the five-star rating! The team looks forward to working with you again! - Secor Subaru

February 09, 2025

Dealership Rating
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Kaitlyn was very friendly and courteous. My wipers were replaced in minimal time. I always receive great service at Secor. More

by SECTBABS
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Recommend Dealer
Yes
Feb 10, 2025

Secor Subaru responded

We're delighted to hear that Kaitlyn provided friendly and efficient service during your visit to Secor Subaru. Thank you for trusting us with your vehicle needs, we look forward to serving you again! Safe travels!

January 31, 2025

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Very friendly and efficient. Paid attention to detail and brought a new issue to my attention More

by TSTEINHILPER
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Recommend Dealer
Yes
Feb 01, 2025

Secor Subaru responded

Hi T. Stein! Thank you for your kind words! We're glad to hear you had a positive experience at Secor Subaru! Our team always strives to be thorough and attentive to ensure your vehicle is in top shape.

January 17, 2025

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The service staff was incredibly friendly and professional. They completed the work as described, on time, and they kept me updated throughout the process. More

by TRACY.DICKSON
Service Price Transparency
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Recommend Dealer
Yes
Jan 17, 2025

Secor Subaru responded

Tracy, we're delighted to hear that our service team at Secor Subaru provided you with friendly and professional care. Thank you for sharing your experience!

December 30, 2024

Dealership Rating
Employee Rating

Secor Subaru always offers service with a smile. If I have any questions, they are always patient and professional with the answers. More

by HILTLM
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray

Dec 31, 2024

Secor Subaru responded

We're delighted to hear that our team at Secor Subaru consistently provides you with friendly and professional service. Thank you for your kind words. We're always here to help!

December 30, 2024

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The customer service was excellent. I appreciated how quickly I received help and support when I dropped my car off. Great job! More

by CATHIDUNNACK
Service Price Transparency
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Recommend Dealer
Yes
Dec 31, 2024

Secor Subaru responded

We're delighted to hear you had an excellent experience with our team at Secor Subaru. Thank you for the kind words and support!

December 01, 2024

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Employee Rating

Communication with advisor very good. Kept up to date on all repairs needed. Excellent staff. More

by Happy
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Secor Subaru responded

This is great to hear! Thank you for coming to Secor Subaru! We'll see you next time!

November 13, 2024

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Employee Rating

I am ALWAYS treated with the upmost respect from all staff members at Secor Subaru. I trust their workmanship and always feel that the work performed is completed with my safety in mind. i wouldn't go More

by CTEACHER294
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Secor Subaru responded

Thank you for your loyalty and trust in Secor Subaru! We're delighted to know that our team consistently provides respectful service with safety as a priority. We look forward to continuing to meet your service needs!

October 26, 2024

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Employee Rating

Started the day with a flat tire. Spare tire put on thanks to Subaru Roadside Assistance. Drove into Secor Subaru without an appointment and Kaitlyn found a technician available to More

by Elizabeth
Recommend Dealer
Yes
Oct 28, 2024

Secor Subaru responded

Elizabeth, we're delighted to hear that Kaitlyn and the Secor Subaru team turned your day around! Safe travels ahead!

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