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Kaitlin Fields
Kaitlin Fields at Casey Kia
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Kaitlin Fields

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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not yet
rated
56 Reviews

Kaitlin joined Casey in February of 2019. She is certified in Child Education and her hobbies include crafting, basketball, and event planning.

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

not yet
rated

56 Reviews

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56 Reviews of Kaitlin Fields

September 16, 2024

Dealership Rating
Employee Rating

Everyone was very friendly! I had a great experience, Kaitlin took really good care of me! More

by Shania McCracken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

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Sep 16, 2024

Casey Kia responded

Thank you so much Shania for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Kaitlin Fields! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

May 25, 2024

Dealership Rating
Employee Rating

Amazing customer service! Very punctual, informative, and helpful. Always making sure I know everything I need to know! More

by anh081402
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, James Barnes, Jermont Davis , Quentin Reyes

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May 27, 2024

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

November 27, 2023

Dealership Rating
Employee Rating

Down to earth, knowledgeable, understanding, and committed to the process! would definitely recommend him for your service! More

by Jus M.E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Nick Schmierer

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Nov 28, 2023

Casey Kia responded

Thank you so much for the five star review! Thank you for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer and the rest of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

July 29, 2023

Dealership Rating
Employee Rating

The staff especially Kaitlin were amazing friendly hardworking and informative about everything they made the process fun. More

by tavazier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

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Aug 10, 2023

Casey Kia responded

Thank you so much Tavazier for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Kaitlin Fields. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

November 03, 2022

Dealership Rating
Employee Rating

Very great customer service. Very educated financial adviser (able to teach me something about finances I didn't already know). More

by marquesrider
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F. , Hugh Mitchener

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Nov 10, 2022

Casey Kia responded

Thank you so much Marques for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of my staff. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 02, 2022

Dealership Rating
Employee Rating

Perks with the vehicle are great got a great deal for the vehicle I wanted. My only concern is the paperwork process could have been handled better. I was informed the day prior when I arrived the next day w More

by Ahliyahg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes , Hugh Mitchener

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Nov 10, 2022

Casey Kia responded

Thank you so much Ahliya for the positive review! We are extremely grateful for the opportunity to earn your business. I apologize that we were not prepared to complete your paperwork upon arrival. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to improving our process to better serve you in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

June 13, 2022

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Employee Rating

“Kate” approached me with her bubbling personality. She had a big smile, and looked me directly in the eyes, “ How are you today?” I knew she would give me the attention I needed . Within a few moments More

by rbenner3669
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Albert “AJ” Jackson, Hugh Mitchener

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Aug 10, 2022

Casey Kia responded

WOW!!! Thank you so much for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Kaitlin Fields. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Thank you again for your kind words. Sincerely, Roberto A. Dial -General Manager

June 11, 2022

Dealership Rating
Employee Rating

We had an excellent experience purchasing our vehicle. Charles made it simple and got us what we wanted. More

by apluim19
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, James Barnes , Albert “AJ” Jackson, Shannon Lavender

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Aug 10, 2022

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

February 05, 2022

Dealership Rating
Employee Rating

I am second time buyer from Casey Kia. Kaitlin Fields is AMAZING! She knew how to get exactly what I asked for and more! All of the staff there is very friendly and wants to make the purchase of your vehicl More

by chaselyntedder
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron McGiffin

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Feb 05, 2022

Casey Kia responded

Thank you so much Chaselyn for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive review of Kaitlin Fields. We strive to exceed the expectations of all of our customers with radical hospitality. We are looking forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

October 29, 2021

Dealership Rating
Employee Rating

Casey Kia was a great dealership to work with. Knowledgeable about the products they sell. More

by jessicarowlett1313
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, James Barnes, Jacob Martinez F. , Albert “AJ” Jackson, Aaron McGiffin, Rashan Taliaferro

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Oct 30, 2021

Casey Kia responded

Thank you so much Jessica for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive review of Kaitlin Fields and the rest of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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